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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,082 Reviews

1,082 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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August 08, 2018

Great Service! They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the s More

by no2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin H
August 08, 2018

Recall Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are roc More

by TONYMAN212001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony & Brian Guest Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc.
August 07, 2018

ABS module repair I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced More

by tylernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 06, 2018

Awesome!! Brenda was exceptional. She delivered a great brand experience. She greeted me promptly upon arrival and contacted me as soon as my vehicle was done More

by dwwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda - Supervisor
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 06, 2018

Get good service here I get good service here. They usually get it right the first time. Have been going to Ferman for over 25 years. Keep it up. More

by T&Clovers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin K. and Brian G.
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 06, 2018

Brian Guest is the best I'm new to the state and found Ferman Chrysler Jeep to have excellent service and professional care on my 2008 Dodge van & 2011 Jeep. More

by glojac99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 06, 2018

Excellent knowledge of my truck. No question shop has solid technicians. No issue has gone unresolved. Good communications and feedback. My 1500 was purchased and serviced by this dea More

by ferrandmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know everyone by name, my bad
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 06, 2018

Recall on Charger and ABS light on Wrangler On two different occasions with in the same week both of my vehical went in to be checked out. Both vehicles were checked in a timely manner with no p More

by ALEXCHE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 04, 2018

Great. Each visit is pleasant experience. Service personnel are always helpful and courteous. Service has been excellent and timely. The dealership is a little out of the way, but is worth More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

August 03, 2018

I would recommend Bryan at the Service Center Bryan at the Service Center is quite attentive and my first choice. For anything other than service, Jaime is always my first choice as my go to perso More

by MISHARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank- David Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

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