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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,084 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,084 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
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August 08, 2018
Great service Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. Prompt service for a recall on my RAM 1500. I read the reviews prior to selecting the service at this location and was not disappointed. More
by MALDONADOREEE
Verified CustomerEmployees Worked With
Anthony Cagley
August 08, 2018
Customer Service Improvements The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service depar The service reps need to be more outgoing, inviting and customer friendly. I was treated like just another customer coming through their service department. I wasn't greeted when I pulled up. More
by GZGONZALEZ50
Employees Worked With
August 08, 2018
Great Service! They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the s They are always friendly and accommodating at Ferman. Kevin and Bob are very easy to work with. I scheduled an appointment and had my vehicle in the shop and back on the road in less than an hour. I have used them for oil changes to a full engine overhaul and always leave happy. More
by no2
Employees Worked With
Kevin H
August 08, 2018
Recall Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are roc Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc. These gentleman are rock stars also Phone Rep: Shirley is great too :) More
by TONYMAN212001
Employees Worked With
Anthony & Brian Guest Anthony & Brian are the best service advisors ever. I refer them to everyone. Very honest, accommodating, professional, etc.
August 07, 2018
ABS module repair I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced I brought my Jeep in for service because the brake and traction control lights were on. Service got me right in without an appointment. They replaced my ABS control module for less than the estimated cost. Thank you More
by tylernan
Employees Worked With
Michelle Alexander
August 06, 2018
Awesome!! Brenda was exceptional. She delivered a great brand experience. She greeted me promptly upon arrival and contacted me as soon as my vehicle was done Brenda was exceptional. She delivered a great brand experience. She greeted me promptly upon arrival and contacted me as soon as my vehicle was done being serviced. :) More
by dwwj
Employees Worked With
Brenda - Supervisor
August 06, 2018
Get good service here I get good service here. They usually get it right the first time. Have been going to Ferman for over 25 years. Keep it up. I get good service here. They usually get it right the first time. Have been going to Ferman for over 25 years. Keep it up. More
by T&Clovers
Employees Worked With
Kevin K. and Brian G.
August 06, 2018
Brian Guest is the best I'm new to the state and found Ferman Chrysler Jeep to have excellent service and professional care on my 2008 Dodge van & 2011 Jeep. I'm new to the state and found Ferman Chrysler Jeep to have excellent service and professional care on my 2008 Dodge van & 2011 Jeep. More
by glojac99
Employees Worked With
Brian Guest
August 06, 2018
Excellent knowledge of my truck. No question shop has solid technicians. No issue has gone unresolved. Good communications and feedback. My 1500 was purchased and serviced by this dea No question shop has solid technicians. No issue has gone unresolved. Good communications and feedback. My 1500 was purchased and serviced by this dealership. Wonderful experience. More
by ferrandmd
Employees Worked With
Don’t know everyone by name, my bad
August 06, 2018
Recall on Charger and ABS light on Wrangler On two different occasions with in the same week both of my vehical went in to be checked out. Both vehicles were checked in a timely manner with no p On two different occasions with in the same week both of my vehical went in to be checked out. Both vehicles were checked in a timely manner with no problems. Every time I go in for a service, they gentleman are pleasant and professional. I'm please with there work, professionalism and courtesy. More
by ALEXCHE1
Employees Worked With
Brian
