Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Lutz, FL
1,105 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center
Awesome Service Dept Great. Overall experience was amazing customer service department did great. Just took the truck in for recalls and was amazed at the service I got Great. Overall experience was amazing customer service department did great. Just took the truck in for recalls and was amazed at the service I got More
Very Accommodating In addition to my routine service I had a problem with my passenger seat, which I had never had with any Jeep I have owned. (my current one is a 2015 In addition to my routine service I had a problem with my passenger seat, which I had never had with any Jeep I have owned. (my current one is a 2015 Jeep Grand Cherokee). The service department took the seat apart and oiled it, put it back together and the squeak is gone. I was very happy with the accommodation of this service. More
In early, out early. I arrived early and was waited on and queued for service before my scheduled appointment. I appreciate the efforts to have my service attended to in I arrived early and was waited on and queued for service before my scheduled appointment. I appreciate the efforts to have my service attended to in a timely manner. More
EXTREMELY POOR I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched m I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched my wheel. I didn't realize it until about a week later since I garage (only 5600 miles) it most of the time. I also notified the service department representative three times before getting a reply. They said it looked like curb damage and only offered to have it fixed at a discounted price since there is no proof it occurred there. I know that to be false since I take the utmost care of my car and literally treat it like one of my children. I have learned a valuable lesson, take pictures or a video of your vehicle before taking it in for service! Do not assume that since they are an official Dodge dealer that they care about your vehicle. I would highly recommend to NOT take your vehicle here for any kind of service. More
Comfortable and quick Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wi Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wise to get it done after 12000 miles. More
Good Experience BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH TIME AS I HAD SCHEDULED. More
Awesome experience, Great service. Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wa Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wait is a pleasant experience. I highly recommend them for new car purchases and service. More
No comment . I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would high . I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would highly recommend them to everyone More
Service Brought my fleet vehicle in for regular maintenance and factory recall. Saturday appointment! Great because it's the only day I could drop it off. Brought my fleet vehicle in for regular maintenance and factory recall. Saturday appointment! Great because it's the only day I could drop it off. More
Awesome! Great service, great people. Will recommend them anytime for service or a new vehicle. Keep up the great work!!! I look forward to my next visit. Great service, great people. Will recommend them anytime for service or a new vehicle. Keep up the great work!!! I look forward to my next visit. More