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Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

Lutz, FL

4.9
1,105 Reviews

1,105 Reviews of Ferman Chrysler Jeep Dodge RAM Wesley Chapel - Service Center

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April 12, 2018

Awesome Service Dept Great. Overall experience was amazing customer service department did great. Just took the truck in for recalls and was amazed at the service I got More

by DaGrnch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Apr 12, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you for your review!

April 08, 2018

Very Accommodating In addition to my routine service I had a problem with my passenger seat, which I had never had with any Jeep I have owned. (my current one is a 2015 More

by CW Lutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

April 03, 2018

In early, out early. I arrived early and was waited on and queued for service before my scheduled appointment. I appreciate the efforts to have my service attended to in More

by PS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 03, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

April 03, 2018

EXTREMELY POOR I took my 2016 Challenger 392 Hemi Scat Pack Shaker in for its very first service, an oil change and tire rotation. The service technician scratched m More

by EJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Apr 09, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Sorry to hear you had a less than amazing experience with us, EJ. We strive to do our best at our dealership. Please contact Robert Cooper 813-285-0713 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

April 02, 2018

Comfortable and quick Very happy with service! Quick, friendly, and comfortable I didn’t want to rotate tires cause of price, but after reading up on it. I think it was wi More

by Coach mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Apr 03, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future, Mark!

March 31, 2018

Good Experience BEING EARLY FOR MY APPOINTMENT, I ASSUMED THAT I WOULD BE WAITING. HOWEVER, I RECEIVED HELP VERY PROMPTLY AND MY WAIT WAS PLEASANT AND ABOUT AS MUCH More

by Dorry N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN QUEST
Apr 02, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review, Dorry!

March 30, 2018

Awesome experience, Great service. Anytime I brought my truck in for service they did an exceptional job. The facilities are top-notch. Even when they are doing extensive service the wa More

by Philip Mullin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Guest
Apr 02, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thank you Philip!

March 30, 2018

No comment . I don’t really like writing reviews like this. I prefer to take multiple choice surveys. We have never had a bad experience at Feeman and would high More

by Imalzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Meyers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

March 24, 2018

Service Brought my fleet vehicle in for regular maintenance and factory recall. Saturday appointment! Great because it's the only day I could drop it off. More

by Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin H. Service
Mar 26, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

We look forward to serving you in the future!

March 23, 2018

Awesome! Great service, great people. Will recommend them anytime for service or a new vehicle. Keep up the great work!!! I look forward to my next visit. More

by billcabral55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember who my advisor was.
Mar 26, 2018 -

Ferman Chrysler Jeep Dodge RAM Wesley Chapel responded

Thanks for your review!

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