Ferman Ford

I’ve bought many cars and this is hands down the worst dealer I’ve been to. Rudest and most unhelpful staff I’ve ever seen anywhere in sales. Asked for help, the day I picked up my vehicle and was told to dealer I’ve been to. Rudest and most unhelpful staff I’ve ever seen anywhere in sales. Asked for help, the day I picked up my vehicle and was told to YouTube it and that’s not even the only reason why I was treated poorly. Aside from the awful care by them the vehicle I bought had an entire rust hole through the passenger side floor and body was rusted from the frame in some spots at the body mounts and I had to have these things repaired. None of these issues were apparent until I got it home. I do not think they are inspecting their vehicles properly, as these things could be deemed a safety issue before repair and I’m not sure what they are charging for their “service charge” because many things were overlooked. Avoid this place at every cost possible, you will regret buying from here whether it’s care, dealer fees, or the vehicle you bought. There’s much better places, keep your money safe. More

Steve handled all the service of my vehicle very professionally.The service manager also worked on my service.To help with the cost of my service Between both employees I could not have asked for be professionally.The service manager also worked on my service.To help with the cost of my service Between both employees I could not have asked for better service and outcome with my service. More

Service Advisor William Panier always facilitates 5 Star service. My recent visit, prior to the 4th of July holiday weekend was unexpectedly and I was accommodated without a problem. Same day service. service. My recent visit, prior to the 4th of July holiday weekend was unexpectedly and I was accommodated without a problem. Same day service. More

Easy to schedule appointment and make changes. Vehicle was ready at the right time promised. Vehicle was ready at the right time promised. More

Stephen provided me with an honest estimation of repairs and services I would need. I greatly appreciated his feedback and advice, as well as his sense of urgency to review my issues. and services I would need. I greatly appreciated his feedback and advice, as well as his sense of urgency to review my issues. More

They did a great job and my serice guy Jeff valcon did a great job keeping me informed. The tech found a problem i did not know i had and the problem i and all was fixed. Great job by all thanks ferman sta great job keeping me informed. The tech found a problem i did not know i had and the problem i and all was fixed. Great job by all thanks ferman staff. More

Very knowledgeable salesman. Courteous and helpful. Nice test drive and no surprises when we did the paperwork. Courteous and helpful. Nice test drive and no surprises when we did the paperwork. More

Greta service and great accommodations. The problem is fixed and Stephen was great as always. The problem is fixed and Stephen was great as always. More