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Ferman Ford - Service Center

Clearwater, FL

4.4
3,134 Reviews

3,134 Reviews of Ferman Ford - Service Center

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September 10, 2018

Very helpful, very fast, very friendly Everyone was very helpful! I received phone calls all the time to get updates! My car was done in less than 2 weeks and they were all very friendly. More

by lindsaykgeary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 10, 2018 -

Ferman Ford responded

Thank you Lindsay for your review!

September 10, 2018

Had me in and out I experienced very fast, good service! William is great to work with and the others I dealt with were also great. I highly recommend Ferman Ford. More

by abreitmaier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Pannier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Ferman Ford responded

Thank you for your review!

September 07, 2018

Oil change and Service Dennis was very professional and courteous. My service was performed promptly and I was kept informed on and the progress of the service. Dennis al More

by wrbutler111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Sep 10, 2018 -

Ferman Ford responded

Thank you for your review!

September 07, 2018

Good to me. I made a last-minute appointment to get my oil changed because I noticed that it needed it. I arrived almost an hour early because I was finished doin More

by Reeldiver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Sep 10, 2018 -

Ferman Ford responded

Thank you for your review!

September 07, 2018

Professional and excellent Even though I did not buy my FORD from Ferman and am not a permanent resident of Florida I received excellent service. Dennis McBride was both courteo More

by beachnutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Gentile, Dennis J. McBride
Sep 09, 2018 -

Ferman Ford responded

Thank you for your review!

September 04, 2018

Service Ma. Lisa was good. Mr. Dennis not so much he inconvenienced me greatly and did not care about my safety at all or how I felt. More

by Cwynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Hudspeth, Dennis J. McBride
Sep 05, 2018 -

Ferman Ford responded

We apologize for the negative experience you had with us. Please contact our manager, Bob Murray at (727) 797-2277 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 04, 2018

Cosmetic repairs . Very professional and helpful. I don’t remember the names of all the people except for Joe. The receptionist went out of her way to be very helpfu More

by RESP8S50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Body shop
Sep 04, 2018 -

Ferman Ford responded

Thank you for your review!

September 04, 2018

Major repairs The gentleman at Ferman were very helpful, professional and knowledgeable. I would reccomend this business to friends and family in the future. My veh More

by KMARIEPORTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis J. McBride
Sep 10, 2018 -

Ferman Ford responded

Thank you for your review!

September 03, 2018

This Ford Dealership goes above & beyond . Everyone at Ferman Ford has always treated me like I am a ROYAL. Joe Wheeler has helped me in more ways I can recall. Mr. Jeff my Service writer has a More

by haroldsixx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE WHEELER, Jeff Vuncannon, Gary Fortenberry
Sep 04, 2018 -

Ferman Ford responded

Thank you Harold for your review!

September 03, 2018

Dennis represents your company well I had a great experience getting my truck serviced, Dennis took good care of me and answered all my annoying questions about my vehicle. Additionally, More

by srh826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your shuttle bus driver Steven, I’m actually surprised he’s not part of your survey considering the interaction he has with sooooo many of your customers., Dennis J. McBride
Sep 04, 2018 -

Ferman Ford responded

Thank you for your review!

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