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William Pannier
William Pannier, Service, Ferman Ford Mazda
4.8

William Pannier

Service

Ferman Ford Mazda

24825 U S Highway 19 N
Clearwater, FL 33763

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Dealership Experience

1 yr, 2 mos

Industry Experience

8 yrs, 11 mos

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182 Reviews of William Pannier

December 13, 2018

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"Oil and oil change"

- Ford Edge Verified Customer

Appt was on time with fast service and left clean.thanks again.the car was bought at this dealership with a great sales dept.thanks

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Yes
Dec 14, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 13, 2018

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"Recall service,& maintenance."

- jacki Verified Customer

William was very polite and helpful with all of my questions. Being new with my truck he helped me figure out how to use the tow package to tow my camper.

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Yes
Dec 13, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 12, 2018

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"They were great!"

- Mandylove Verified Customer

I had trouble with another Ford dealership with my tire warranty so I came to Ferman Ford and they went above and beyond to make sure I was taken care off. Thank you William

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Yes
Dec 13, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 12, 2018

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"Had to take my car in for a recall."

- Katmk Verified Customer

Will is awesome and professional. He kept me in the know of the service and had accurate timelines of service and provided me with a loaner since it was a lengthy service.

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Yes
Dec 13, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 11, 2018

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"went to see about a recall on my car"

- dildade41 Verified Customer

Service was quick and conscientious. The situation was explained thoroughly to me and dealt with in a professional manner. I was provided a loaner vehicle that was more than satisfactory, and service on my car was completed swiftly.

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Yes
Dec 11, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 10, 2018

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"Will be back"

- meholway Verified Customer

Very courteous and accommodating. I waited while the car was being serviced, brought reading material and the time went quickly. Never minded being there. I recommend Ferman Ford.

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Yes
Dec 11, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 07, 2018

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"Great Service"

- Pochito

Great personalized service from the first time I walked in the dealership. My salesman has always been very courteous and professional. Always available for my questions or concerns. The service department crew is also very professional and friendly.

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Yes

Other Employees Tagged: Demetrios Mina

Dec 10, 2018

Ferman Ford Mazda responded

Thank you for your review!

December 03, 2018

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"Service - Oil change"

- brycef1027 Verified Customer

William was prompt and professional. Recommend him and looking forward to working with him in the future. The call center (once my vehicle was on the lot) continued to fwd my calls to a voice mail. Would've been nice to been routed to a person when trying to get ahold of him.

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Yes
Dec 03, 2018

Ferman Ford Mazda responded

Thank you Bryce for your review!!

December 03, 2018

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"Service on Vehicle"

- Dvorbeck Verified Customer

William and his team were excellent to work with. William got us in ahead of time and out on time. The amount quoted was less than anticipated.

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Yes
Dec 04, 2018

Ferman Ford Mazda responded

Thank you for your review!

November 29, 2018

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"William is Awesome!!!"

- NANCY23 Verified Customer

William is awesome. It was my first time at Ferman Service Department. I was greeted right away and taken inside to Williams desk. Made me feel like I was apart of the Ferman family forever! Very pleased with the overall service.

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Yes
Nov 30, 2018

Ferman Ford Mazda responded

Thank you for your review!

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