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Ferman Volvo Cars of Tarpon Springs - Service Center

Tarpon Springs, FL

4.8
1,194 Reviews

1,194 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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September 20, 2023

Excellent service and very professional work from Jim Baker & Chance. It was a quick transaction. I want Thank everyone, especially, Judy, for all your guidance. Thanks again, We’re very happy with the a More

by dklauriedon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Hester, Chance
Sep 21, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 17, 2023

Service - tarpon springs location James was more than accommodating. It’s rare to find someone who not only cares about his job but also the customer. He is a asset to this location. More

by susan.dayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 17, 2023

Christine and the staff are always responsive. I highly recommend Ferman Volvo’s service department! More

by fuenteken50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Sep 18, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 14, 2023

The service team is absolutely amazing! They are friendly, honest and reliable. They make getting your car worked on a nice experience! More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 15, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 14, 2023

The service was excellent and the service riders were very helpful. It is a pleasure to have my car serviced at Ferman More

by donna.veile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Coleton Reece, Matt Ketchum
Sep 15, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 09, 2023

Great customer service and knowledge of Volvo cars. This place rocks! Appreciate the professionalism of all involved. More

by cna41716
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
The unnamed and unsung heroes the finance Dept!, Tony Cerullo
Sep 11, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 07, 2023

I had an appointment for service and 4-5 days later the car was ready. I called one Saturday after my low pressure light came on and was told that it was at least 10 days before it could be even looked at. More

by 5sperry
Recommend Dealer
No
Employees Worked With
Sharon O'Connor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

September 05, 2023

Absolute easiest car buying experience ever. Everything from the first message about the car availability, to negotiations via text, to the paperwork was a breeze. Friendly and efficient staff a More

by ckearney
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 02, 2023

Very friendly service advisors It’s very clean I like Volvo has its dedicated show room and service advisers More

by Ashokvaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Forcina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ketchum
Sep 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 02, 2023

The Volvo Service team at Ferman Volvo of Tarpon Springs are amazing. They went out of their way to ensure I was satisfied with the work they did to repair the A/C on my 2009 XC90 R-Design with 196k miles. More

by james@jgrusso.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vlad, Matt Ketchum
Sep 06, 2023 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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