About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Ferman Volvo Cars of Tarpon Springs - Service Center

5.0

31 Lifetime Service Reviews

43520 US Highway 19 North, Tarpon Springs, Florida 34689

31 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

Sort by Write a review
July 15, 2018

"Fast Friendly Service"

- eyegirlone

I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the service team: Matt, Sharon and Judy. The experienced mechanics, Jim, Todd and Drew have helped me get the best performance and longevity from my cars. It is a testament to the organization that you go there time after time, and you are greeted by the same people. They know me, they know my cars, and they make you feel truly like a valued guest. There is another Volvo dealer a little closer, but the Ferman experience is worth the trip!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
James Baker
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Hanson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Roy
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Ketchum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sharon O'Connor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Judy, Todd, Jim
Jul 16, 2018 -

Ferman Volvo Cars of Tarpon Springs responded

Thanks for your review!

July 06, 2018

"Excellent Experience"

- ddcnet1

I went to Ferman Volvo to have the windshield replaced on my 2011 Volvo. I had seen the commercials for the New XC40 on TV and liked it. I had stopped by a couple of times to take a closer look at it. I was offered a test drive, but at the time I wasn't really looking to purchase a new one. Since I had to wait for the sealer on the windshield to dry, I decided to take a test drive. I knew that I would like the car and I did so I asked them about what kind of deal we could work out. Long story short, they offered me more for my trade than I expected and lowered my payment. My old Volvo had over 100 thousand miles and was do for maintenance. It served me quite well, but it was time for a new one. I might add that neither the dealership or the salesman tried to sell me any more than I wanted. I was also impressed with how knowledgeable the salesman was.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kashtan
Jul 09, 2018 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. We look forward to serving you in the future!

February 10, 2018

"Honest Dealership for Service Work"

- VolvoGal

Didn't try to plus sell me services I didn't need as my old dealership did. From past experience I trust these guys here to only service what really needs to be done.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 16, 2018 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 09, 2017

"Battery woes"

- william doyle

Ferman Volvo Service Department went out of their way to solve my battery problems. They did the diagnostics to double check their decision before installing the new battery. This all took less than an hour because they know their business and also knew I would be late for an appointment. As always, I give them 10 out of 10 points for being helpful.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
T S
Dec 11, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 27, 2017

"New to Volvo & Ferman "

- Shantey

Being new to Volvo and my first time at the dealership, Matt, I believe that was his name, took the time to help me understand the included services and maintenance. He explained features, on the car to me. He helped me register my Volvo On Call. Also he explained the prepaid service plans. I initially went in because my coolant was low, and although, I wasn't quite due for service, they went ahead and did the 20K mile service instead of having me return in another 30/60 days. It was one of the best experiences, at a dealership service shop, I've had in a very long time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 28, 2017

"Well Worth the Drive"

- pbe

My XC90 drives much better after taking the 40 mile trek to Ferman Volvo for repairs. It was a great experience that exceeded my expectations from start to finish. I was able to set an appointment for the same day and and was out by the estimated finish time.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shannon in service.
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2017

"Professional and Friendly"

- Sanpan

I enjoy dealing with the service writers as they listen carefully to the purpose of your visit. They have top notch mechanics and the car is washed and vacuumed before being returned to you if you so desire.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Sharon, Matt, Todd
Sep 14, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2017

"Oil change and service"

- WolfyPat

I have been going to Ferman Volvo for 17 years. I have not had a bad experience. I have purchased cars and have had service always at this garage. Yes, I twice went to another Volvo dealership and could not believe how different and bad the other Garage was and not at all personable. We Love Matt the guy that sets up our service appts and is the most pleasant person to deal with. Same with the service in the garage area. All the Best

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2017

"Early warranty work.."

- Malibu Lou

Everyone could not have been more friendly or professional. I was very impressed. I have dealt with many dealership's, and have to say that Ferman Volvo is right up there with the best of them.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 08, 2017

"Always a pleasure - #1 Volvo Service in Florida "

- MJSavage

Every time the team has us in to help care for our Family's Volvo, they are courteous and thorough in helping us understand what we need to do to make sure that our car is in the best shape to keep us on the go. We are a busy one car family so reliability is key, and not only is the car reliable, but so is the service that Ferman Volvo delivers. They always have a car if we need, or office space for us to borrow for the few hours. We trust them implicitly and drive all the way from Lakeland because we believe they are the best.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 14, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

1
...
1 - 10 of 31 results