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Ferman Volvo Cars of Tarpon Springs - Service Center

5.0

29 Lifetime Service Reviews

43520 US Highway 19 North, Tarpon Springs, Florida 34689

29 Reviews of Ferman Volvo Cars of Tarpon Springs - Service Center

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February 10, 2018

"Honest Dealership for Service Work"

- VolvoGal

Didn't try to plus sell me services I didn't need as my old dealership did. From past experience I trust these guys here to only service what really needs to be done.

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Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 16, 2018 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 09, 2017

"Battery woes"

- william doyle

Ferman Volvo Service Department went out of their way to solve my battery problems. They did the diagnostics to double check their decision before installing the new battery. This all took less than an hour because they know their business and also knew I would be late for an appointment. As always, I give them 10 out of 10 points for being helpful.

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Recommend Dealer
Yes
Employees Worked With
T S
Dec 11, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 27, 2017

"New to Volvo & Ferman "

- Shantey

Being new to Volvo and my first time at the dealership, Matt, I believe that was his name, took the time to help me understand the included services and maintenance. He explained features, on the car to me. He helped me register my Volvo On Call. Also he explained the prepaid service plans. I initially went in because my coolant was low, and although, I wasn't quite due for service, they went ahead and did the 20K mile service instead of having me return in another 30/60 days. It was one of the best experiences, at a dealership service shop, I've had in a very long time.

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Recommend Dealer
Yes
Employees Worked With
Service Advisor
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 28, 2017

"Well Worth the Drive"

- pbe

My XC90 drives much better after taking the 40 mile trek to Ferman Volvo for repairs. It was a great experience that exceeded my expectations from start to finish. I was able to set an appointment for the same day and and was out by the estimated finish time.

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Recommend Dealer
Yes
Employees Worked With
Shannon in service.
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2017

"Professional and Friendly"

- Sanpan

I enjoy dealing with the service writers as they listen carefully to the purpose of your visit. They have top notch mechanics and the car is washed and vacuumed before being returned to you if you so desire.

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Recommend Dealer
Yes
Employees Worked With
Sharon, Matt, Todd
Sep 14, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2017

"Oil change and service"

- WolfyPat

I have been going to Ferman Volvo for 17 years. I have not had a bad experience. I have purchased cars and have had service always at this garage. Yes, I twice went to another Volvo dealership and could not believe how different and bad the other Garage was and not at all personable. We Love Matt the guy that sets up our service appts and is the most pleasant person to deal with. Same with the service in the garage area. All the Best

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Yes
Employees Worked With
Matt
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 21, 2017

"Early warranty work.."

- Malibu Lou

Everyone could not have been more friendly or professional. I was very impressed. I have dealt with many dealership's, and have to say that Ferman Volvo is right up there with the best of them.

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Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 08, 2017

"Always a pleasure - #1 Volvo Service in Florida "

- MJSavage

Every time the team has us in to help care for our Family's Volvo, they are courteous and thorough in helping us understand what we need to do to make sure that our car is in the best shape to keep us on the go. We are a busy one car family so reliability is key, and not only is the car reliable, but so is the service that Ferman Volvo delivers. They always have a car if we need, or office space for us to borrow for the few hours. We trust them implicitly and drive all the way from Lakeland because we believe they are the best.

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Recommend Dealer
Yes
Employees Worked With
Matt
Sep 14, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 13, 2017

"My first experience"

- Florida traveler

I was visiting in Clearwater and my engine light came on. Having a Volvo with 176,000 miles and a 5 hour drive home, I didn't want to take a chance and made an appointment on a holiday weekend. They were open and checked out my car, picked up the part from another dealer and replaced the faulty sensor. Excellent experience.

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Recommend Dealer
Yes
Employees Worked With
Service manager
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 12, 2017

"Excellent as always!"

- Edwards Volvo

I tell everyone who asks, only service at Ferman Volvo. Service here is simply the best. Mark makes each experience easy and stress free. Thank you.

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Recommend Dealer
Yes
Employees Worked With
Mark
Nov 29, 2017 -

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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