"Excellent from start to finish"
- diane Tinlling
Upon driving up to the front door of Ferman, we were cordially met by Alan Klingaman standing with the dealership door wide open calling us by name. Alan introduced us to our new vehicle and then proceeded to show, tell, demonstrate all the wonderful attributes of our gorgeous XC90. We were treated very special by Alan and the finance man Steve, they shared little stories about the Ferman history and places in the town for dining (with directions). Alan advised that we could call or email with any questions in the future and with all the new devices, I am sure we will be in touch.
Definitely would recommend and would use Ferman and Alan. Thanks to all.
Employees Worked With
Other Employees :
Steve, the finance man
"Most calm car buying experience ever!"
- Lori Newlove
Jim Baker was completely competent and well mannered, he encouraged me to have a thorough test drive and turned me over to the incredible Sarah Smith who is the best manager I can remember ever working with.
- W & C
The experience buying our car at this dealer was amazing! They are all very friendly, professional, and knowledgeable of all aspects in this business. They worked with us in a way that I never felt so confident on my decisions in regards to this car. It didn't take too much time either. James Baker is a great asset for this company in my opinion, as well as the young gentleman that did all the paperwork, and Mr. Ed, the manager, which personally came to us to thank us for the purchase. If I have to buy another car in the future, I will definitely go back to this dealership. Thanks a bunch!!!