Fernandez Honda

Keosakhone was a great host, very friendly and introduced me to all the amenities and helped me gain information for my car. me to all the amenities and helped me gain information for my car. More

I bought a vehicle from a seller in Killeen. The same day I bought it the check engine light came on. The next time I drove the vehicle would no longer start. I had it towed to my local Honda The same day I bought it the check engine light came on. The next time I drove the vehicle would no longer start. I had it towed to my local Honda dealership and not only did they fix the problem, they made sure I didn’t pay a cent. They worked with the seller to cover the cost of repairs, and took care of some other problems they found while working. The manager, Brian, kept me updated on the situation and worked on my behalf to make sure I was safe on the road. I’ve never had a better experience with a dealership or mechanic! More

The service department doesn't have any signs telling where to check in. It wasn't hard just had to go ask. The service was good took about a hour to get a oil change and tire rotation. where to check in. It wasn't hard just had to go ask. The service was good took about a hour to get a oil change and tire rotation. More

TJ was really straightforward and was awesome during the sale for the car! I will literally buy another car if he was still there. sale for the car! I will literally buy another car if he was still there. More

Staff is always courteous and answers my questions and sets expectations. Waiting area is clean and comfortable. sets expectations. Waiting area is clean and comfortable. More

Trustworthy and thorough. I appreciate their time and service for my vehicle. I have never doubted their recommendations and my car has always run smoothly. I appreciate their time and service for my vehicle. I have never doubted their recommendations and my car has always run smoothly. More

The people I dealt with were professional and great to deal with. This includes Antonio and Elisiah. Antonio was the type of salesperson that you would want to have, very professional. deal with. This includes Antonio and Elisiah. Antonio was the type of salesperson that you would want to have, very professional. More

The service department person Robert Perales was very professional and knowledgeable about what services were going to be done on my vehicle. Fernandez Honda continues to have experience personal at all professional and knowledgeable about what services were going to be done on my vehicle. Fernandez Honda continues to have experience personal at all levels . Thank you More

Great customer service and no pressure for “add on’s” like every dealership I’ve been to before. (Robert)Jason was very thorough and helpful explaining a question I had about locking & unlocking the bac like every dealership I’ve been to before. (Robert)Jason was very thorough and helpful explaining a question I had about locking & unlocking the back doors. He actually showed me how to program it on the display screen. I love how patient he is with me. More

Process was super simple and easy. Will recommend this place to friends and family. Rosa explained all the features of the car and Caleb made the finance process easy. Will recommend this place to friends and family. Rosa explained all the features of the car and Caleb made the finance process easy. More