Fernandez Honda
San Antonio, TX
Filter Reviews by Keyword
By Type
Showing 1,651 reviews
I took my car in because it was showing code P0420: Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked if they had done any additional testing to confirm it wasn’t an O2 sensor, exhaust leak, catalytic converter issue, or another possible cause, I was told they only performed a cylinder test and that “it’s a known issue.” I asked if they offered any further diagnostic testing, and I was told no. I chose not to approve the repair. Honestly, it felt concerning that a Honda dealership wouldn’t offer more testing before recommending a major repair. It came across more like a money grab than a confirmed diagnosis. Based on my experience, I’d recommend getting a second opinion before moving forward with repairs there. More
I had an excellent experience at the dealership. There was no pressure just a team willing to listen and give me what I asked for. This is my 5th Honda purchase. There was no pressure just a team willing to listen and give me what I asked for. This is my 5th Honda purchase. More
Brian was extremely easy going and knowledgeable. ! Thanks for making it such a pleasurable experience, especially after my last time there. He went above and beyond and I couldn’t be happier with the ! Thanks for making it such a pleasurable experience, especially after my last time there. He went above and beyond and I couldn’t be happier with the services. More
My Rep Richard Arredondo was excellent! He took care of my car set up an Uber to get me to work and a loaner car when they realized they had to order the parts. My Suv was repaired the next He took care of my car set up an Uber to get me to work and a loaner car when they realized they had to order the parts. My Suv was repaired the next day and the A/C is blowing cold as new. More





