Fernandez Honda
San Antonio, TX
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Mr. Anthony Bain from the service department demonstrated exceptional professionalism and provided a comprehensive explanation of the entire process. Upon completion of the maintenance, he meticulously revie exceptional professionalism and provided a comprehensive explanation of the entire process. Upon completion of the maintenance, he meticulously reviewed all documentation and addressed all inquiries I presented. More
Been going to Fernandez Honda for the two years I have had my Civic. I can trust they will take care of my car each time. Even if it’s standard they make sure I receive the best service. had my Civic. I can trust they will take care of my car each time. Even if it’s standard they make sure I receive the best service. More
The dealership provided exceptional, professional, and friendly customer service. The staff were knowledgeable, honest, and attentive throughout the entire process. friendly customer service. The staff were knowledgeable, honest, and attentive throughout the entire process. More
Huge thanks to Tariq K for making this so easy. His friendly attitude and clear explanations turned a stressful choice into a great experience. I love my Honda CR-V. Highly recommend! His friendly attitude and clear explanations turned a stressful choice into a great experience. I love my Honda CR-V. Highly recommend! More
I’ve owned six Honda vehicles over the years and have dealt with five different Honda dealerships, so I’ve had plenty of experiences to compare. Without a doubt, Group 1 Honda, formerly Fernandez Honda, dealt with five different Honda dealerships, so I’ve had plenty of experiences to compare. Without a doubt, Group 1 Honda, formerly Fernandez Honda, has been the best Honda dealership I’ve ever worked with. I purchased my last two Hondas from this dealership, and I continue to bring my vehicles here for service because of the consistently great experience. From the sales process to the service department, they’ve earned my trust and my continued business. Hands down, the best Honda dealership experience I’ve had. Highly recommended! Thanks More
Went in to my first appointment at Fernandez Honda for an oil change. First oil change was complementary. The gentleman who greeted me did great at first by collecting info. Told me they would wash my vehicl oil change. First oil change was complementary. The gentleman who greeted me did great at first by collecting info. Told me they would wash my vehicle as well after the oil change. After service was done and noticed my car was NOT washed. Didn't say anything and drove home. Later on that evening I pulled my car out of garage and noticed oil dripping. Drove back in and checked underneath my car and noticed alot of oil on the protector pan. Took off the pan and noticed oil at the plug. Checked and the plug wasn't even tightened! And the oil filter as well! Took pictures of everything. I went ahead and tightened both the filter and plug and solved my own problem. Just glad I caught it same day or else Fernandez Honda would've gave me a new car or engine. More





