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Fernandez Honda

San Antonio, TX

4.8
1,717 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,717 reviews

August 10, 2026

Great business per usual! Service advisors are the best highly recommend in San Antonio Tx! More

by RGuer02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales, Keo Keoviva
August 10, 2026

Mr. Anthony Bain from the service department demonstrated exceptional professionalism and provided a comprehensive explanation of the entire process. Upon completion of the maintenance, he meticulously revie More

by yfo30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
August 05, 2026

We had a great experience. Pretty quick service. Our representatives was very informative and helpful. More

by manuellandin81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service dept.
Aug 06, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2026

Been going to Fernandez Honda for the two years I have had my Civic. I can trust they will take care of my car each time. Even if it’s standard they make sure I receive the best service. More

by Ashley.r.r.gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 05, 2026 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2026

The dealership provided exceptional, professional, and friendly customer service. The staff were knowledgeable, honest, and attentive throughout the entire process. More

by Mr. Wind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venassa
Aug 05, 2026 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Honda South San Antonio. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2026

Great customer service and very knowledgeable service department staff. I would recommend Fernandez HONDA to my family and friends. More

by juanitagiddens41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Aug 04, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2026

Vanessa my service advisor was the best! Fast, friendly, and very nice and patient. Ask for Vanessa. I highly recommend her! More

by Rosammv1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Barrera
Aug 06, 2026 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Honda South San Antonio! Until the next time we meet, take care!

August 01, 2026

Huge thanks to Tariq K for making this so easy. His friendly attitude and clear explanations turned a stressful choice into a great experience. I love my Honda CR-V. Highly recommend! More

by juliego
Recommend Dealer
Yes
Employees Worked With
Tariq Kassam
Aug 02, 2026 -

Fernandez Honda responded

Hello, we're happy you found Tariq to be so supportive during your experience here at Group 1 Honda South San Antonio. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2026

I’ve owned six Honda vehicles over the years and have dealt with five different Honda dealerships, so I’ve had plenty of experiences to compare. Without a doubt, Group 1 Honda, formerly Fernandez Honda, More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo Keoviva
Aug 02, 2026 -

Fernandez Honda responded

Hello Angel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2026

Went in to my first appointment at Fernandez Honda for an oil change. First oil change was complementary. The gentleman who greeted me did great at first by collecting info. Told me they would wash my vehicl More

by Rudeart02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Dugosh
Aug 01, 2026 -

Fernandez Honda responded

Thank you for taking the time to share your experience. I sincerely apologize for the concerns you encountered following your oil change. At Group 1 Honda South San Antonio, the quality of our workmanship and the safety of our customers are our highest priorities. Reading your comments, it's clear that your visit did not meet the standards we strive to provide. I'm also sorry that your vehicle was not washed as expected. More importantly, I regret that you experienced concerns after leaving our dealership. I only wish we had been given the opportunity to inspect your vehicle and address the issue immediately, as we take concerns like this very seriously. I would appreciate the opportunity to speak with you personally, review what occurred, and discuss your experience in greater detail. Please feel free to contact me directly at 210-507-0297 at your convenience. Thank you for bringing this matter to my attention. Your feedback helps us improve our processes and reinforces the importance of the quality checks we perform before every vehicle is returned to our customers. Mauricio Figueroa Service and Parts Director - Group 1 Honda South San Antonio mfigueroa@group1auto.com

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