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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,674 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,674 reviews

June 28, 2026

From sales to financing reps. .all are the best I have experienced in my career buying experience. I have gone back 4 times to trade in my cars and get an updated version since 200 More

by SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa Mendez - sales; Michael Crawford - finance
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June 28, 2026

Awesome customer service for everyone works in this dealership thank you for everything so much More

by jagojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
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June 27, 2026

The staff was friendly, professional, and very helpful with any questions or concerns I had throughout the entire process. The financing process was also quick and easy, and by the time I was done, my car More

by Hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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June 25, 2026

Excelente servicio, muy satisfecho con el servicio realizafo a mi auto y en especial a Vanesa con su incredible atencion. More

by Bravootniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jun 26, 2026 -

Fernandez Honda responded

Hola, nos esforzamos por lograr la satisfacción total de nuestros clientes y nos alegra saber que tuviste una experiencia tan positiva. No dudes en contactarnos si necesitas algo más.

June 24, 2026

Very helpful staff, I have been going to this location for about ten years and never been disappointed. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
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Jun 26, 2026 -

Fernandez Honda responded

Hi Brenda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2026

Very disappointed took 3. 5 hours for an oil change and tire rotation and the advisor didnt bother to let me know More

by mejiafrancisco29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
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Jun 26, 2026 -

Fernandez Honda responded

Thank you for taking the time to share your feedback. I sincerely apologize that your visit did not meet your expectations. Waiting 3.5 hours for a routine oil change and tire rotation without receiving an update is understandably frustrating, and that is not the level of communication or efficiency we strive to provide. At Group 1 Honda South San Antonio, we value our customers' time and expect our team to keep customers informed throughout their visit, especially when delays occur. Your comments have been shared with our team so we can address these concerns and improve our processes. I would appreciate the opportunity to speak with you personally, learn more about your experience, and work toward restoring your confidence in our service department. Please feel free to contact me directly at 210-507-0297 at your convenience Mauricio Figueroa Service and Parts Director - Group 1 Honda South San Antonio mfigueroa@group1auto.com

June 23, 2026

I love that I can trust Fernandez Honda with my car the service department crew are truly honest about the service my car needs and they don’t try to rip you off count on them for your car needs you can tr More

by hopeq66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 23, 2026 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2026

I found everything to be very good professional, and the dealer was very understanding and explained everything well. More

by Andymartinez3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio , Steven Collins
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Jun 22, 2026 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 21, 2026

Chris was fantastic helped me and went out of his way to make the deal happen for me and get my dream car. Also offered to help me get the car home as it was a manual and first time driving, he also helped More

by Jess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 23, 2026 -

Fernandez Honda responded

Thank you for your feedback and for recognizing Chris’s outstanding service. We’re thrilled to hear he helped make your dream car purchase a reality and went above and beyond to assist you. We do apologize for the misunderstanding regarding the wash membership and appreciate you bringing this to our attention. Your comments will be reviewed with our team to ensure customer preferences are accurately reflected moving forward. We hope you enjoy your new vehicle for years to come.

June 20, 2026

Very grateful for Service done in timely manner. Staff make sure it was done correctly and well Done. More

by janinor02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Claiborne, Ray Barrera, Aaron Sanchez, Danny Alvarez, Don Keoviva, Jeanne Mann, Gilbert Hilburn, Steven McConnell, Steven Collins, Art Council
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Jun 22, 2026 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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