Fernandez Honda

My experience here has been nothing but great. The staff are kind, more than willing to assist, and great with communication. Overall and honest and trustworthy dealership. The staff are kind, more than willing to assist, and great with communication. Overall and honest and trustworthy dealership. More

Excellent service. Easy to schedule service appointments Greg Ahr was very friendly and helpful. We were kept informed of our services needed. Easy to schedule service appointments Greg Ahr was very friendly and helpful. We were kept informed of our services needed. More

I have been going to Fernandez through the years to get oil changes for my Honda. I have always been pleased with the great service they provide & their exceptional customer service approach. I get prom oil changes for my Honda. I have always been pleased with the great service they provide & their exceptional customer service approach. I get promotions to service my vehicle at a very reasonable price, which can’t be beat when compared to other shops in San Antonio. More

The technician was great and easy to work with. He went further to help me He went further to help me More

I had a very horrible experience. I went to get my oil change and when I was on my way home, I got a call from the Service advisor saying that if I could return back to the dealership I went to get my oil change and when I was on my way home, I got a call from the Service advisor saying that if I could return back to the dealership because they had forgot to put bolts back on my car but I had to go to Work so I couldn’t go that day so I go today and I give him my car keys. He comes back 10 minutes telling me that my car is ready when I go to the restaurant that I was going to. I looked and saw wires hanging from my car. They did not put the skid plate back on which I feel very deceived and lied to because he reassured me that my car was put Back to normal and it wasn’t. More

Keo did a great job of dealing with my car's issues. The work was great The work was great More

Pleasant experience up until I was surprised with a different interest rate come signing time. Manager made efforts to fix their error. I recommend only visiting this dealership if you have a credit hi different interest rate come signing time. Manager made efforts to fix their error. I recommend only visiting this dealership if you have a credit history, as I did not. More

My experience with them has been amazing fast and accurate they provide me the service and information about my car accurate they provide me the service and information about my car More

I took my car in because it was showing code P0420: Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked if they had done any additional testing to confirm it wasn’t an O2 sensor, exhaust leak, catalytic converter issue, or another possible cause, I was told they only performed a cylinder test and that “it’s a known issue.” I asked if they offered any further diagnostic testing, and I was told no. I chose not to approve the repair. Honestly, it felt concerning that a Honda dealership wouldn’t offer more testing before recommending a major repair. It came across more like a money grab than a confirmed diagnosis. Based on my experience, I’d recommend getting a second opinion before moving forward with repairs there. More