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Fernandez Honda
San Antonio, TX
1,654 Reviews
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Showing 1,654 reviews
June 07, 2026
I had a very horrible experience. I went to get my oil change and when I was on my way home, I got a call from the Service advisor saying that if I could return back to the dealership I went to get my oil change and when I was on my way home, I got a call from the Service advisor saying that if I could return back to the dealership because they had forgot to put bolts back on my car but I had to go to Work so I couldn’t go that day so I go today and I give him my car keys. He comes back 10 minutes telling me that my car is ready when I go to the restaurant that I was going to. I looked and saw wires hanging from my car. They did not put the skid plate back on which I feel very deceived and lied to because he reassured me that my car was put Back to normal and it wasn’t. More
by kyejairus
Employees Worked With
Keo Keoviva
June 06, 2026
Pleasant experience up until I was surprised with a different interest rate come signing time. Manager made efforts to fix their error. I recommend only visiting this dealership if you have a credit hi different interest rate come signing time. Manager made efforts to fix their error. I recommend only visiting this dealership if you have a credit history, as I did not. More
by michael.kasey.toops
Employees Worked With
JC and Jaime Almanza
May 30, 2026
I took my car in because it was showing code P0420: Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked Catalyst System Efficiency Below Threshold Bank 1. After checking the vehicle, they told me the fuel injectors needed to be replaced. When I asked if they had done any additional testing to confirm it wasn’t an O2 sensor, exhaust leak, catalytic converter issue, or another possible cause, I was told they only performed a cylinder test and that “it’s a known issue.” I asked if they offered any further diagnostic testing, and I was told no. I chose not to approve the repair. Honestly, it felt concerning that a Honda dealership wouldn’t offer more testing before recommending a major repair. It came across more like a money grab than a confirmed diagnosis. Based on my experience, I’d recommend getting a second opinion before moving forward with repairs there. More
by izzy
Employees Worked With
Vanessa
May 21, 2026
I had an excellent experience at the dealership. There was no pressure just a team willing to listen and give me what I asked for. This is my 5th Honda purchase. There was no pressure just a team willing to listen and give me what I asked for. This is my 5th Honda purchase. More
by Dan Gonzales
Employees Worked With
Eddie Lopez
