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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
928 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 928 reviews

April 25, 2024

Solid work on my vehicle, greatly appreciate the quick turn and the customer service provided More

by Ski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Helpful
April 24, 2024

Fast and courteous service is so important these days and I can always count on Fernandez Honda for excellent service every time ! More

by diane7109
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Ruben Fuentes
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Apr 25, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had a fast and courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 23, 2024

Although there was people ahead of me, the service was quick. There is also complementary snacks and waters. :) More

by ari
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
brian rosales
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Apr 24, 2024 -

Fernandez Honda responded

It's great to hear that despite being busy, you received quick service at our dealership. We're glad you enjoyed the complimentary snacks and water during your visit! If there's anything else you need or if you have any more feedback to share, please let us know. We're here to assist you!

Helpful
April 22, 2024

Easy online schedule not a jiffy lube took a little longer than expected. But good service every time. More

by rmarines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ramirez
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Apr 24, 2024 -

Fernandez Honda responded

It's great to hear that you find our dealership's online scheduling process easy. We apologize for any inconvenience caused by the service taking longer than expected. We're glad to know that you receive good service every time. Thank you for choosing us!

Helpful
April 22, 2024

Employee and mechanics were informative. Gave phone number to contact them in case I had questions. More

by yesiesaldana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey
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Apr 23, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 21, 2024

Robert was super helpful! When I turned in my car Friday, he said he would get the car to me asap but I told him I would pick it up the next day. When I went to pick up my car More

by B Stage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason
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Apr 24, 2024 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Robert provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 21, 2024

Super friendly and helpful dealership. Jason was very attentive and provided the help I needed. More

by Vivian
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 23, 2024 -

Fernandez Honda responded

It's fantastic to hear that you had a great experience and that Jason provided attentive assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 20, 2024

Service on my vehicle was accurate and thorough. My service manager Clint was honest and respectful. He also saved me $300 off the estimate. More

by Cyclist70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Clint
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Apr 23, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had an accurate and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 19, 2024

Best customer service you get here and the way the welcome you and greet you is best More

by vishpatel1194
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Robles, Devin Ramirez, Rudy Criner, JC Santibanez, Ray Crawford, Tony Gutierrez, Joshua Verdin
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Apr 19, 2024 -

Fernandez Honda responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 14, 2024

Brian was great (I hope there’s only one Brian, didn’t grab his last time), did a great job at keeping me informed and reached out asap when car was ready, and also the sales guy at the parts department h More

by Zenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 17, 2024 -

Fernandez Honda responded

We're thrilled to hear that Brian provided you with great service during your recent visit! Keeping you informed and reaching out promptly when your car was ready are important aspects of our commitment to customer satisfaction. We'll be sure to pass along your appreciation to Brian. Additionally, we're glad that the sales guy in the parts department was able to assist you with your order, even though you didn't catch his name. Thank you for choosing us for your automotive needs!

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