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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,003 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,003 reviews

July 26, 2024

Great customer Service. They get you in and out. Very great customer service. Everyone is so polite. More

by Mylllexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Jul 26, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 22, 2024

I feel the auto service side members at the desk of Fernandez Honda are dishonest about there service pricing.ask questions about the process of your service and price around with other dealerships. More

by Abmedrano35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
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Jul 26, 2024 -

Fernandez Honda responded

Abmedrano35, I appreciate you taking the time to inform me about your recent service experience, and I deeply regret any inconvenience you may have encountered, I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more details of what took place during your experience. John Ridings General Manager jridings@fernandezhonda.com

Helpful
July 21, 2024

Excellent service experience, employees friendly and knowledgeable. Robert was especially nice and explained everything well More

by Dlpickens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 21, 2024

The customer service representative I worked with was very attentive from the beginning to the end. They texted you all of the info forms invoice and allow you to choose which jobs you will want when you More

by Bellstarsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff
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Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 20, 2024

We received wonderful customer service today. He was informative, super friendly, and also very professional. More

by Mrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arrendono
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Jul 22, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
July 18, 2024

Everyone here worked as a team no one pressured me they understood what I wanted and allowed me to make my own choices I gladly appreciate that thank you. More

by kbrown4426
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dugosh
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Jul 19, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
July 16, 2024

They were respectful and kind from the time I entered the door until the time I left:) More

by Debra Lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales
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Jul 18, 2024 -

Fernandez Honda responded

Hi Debra, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

Helpful
July 15, 2024

Dealership is good, good customer service, and good auto techs when you go for service More

by dandel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Malone
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Helpful
July 14, 2024

I always receive friendly, quick, premium service. I only go to Fernandez Honda for my auto service needs. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
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Jul 15, 2024 -

Fernandez Honda responded

Hi Tim, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

Helpful
July 14, 2024

Leonel did an excellent job from start to finish, taking great care of my car. He provided lots of information and made the entire process smooth and easy. More

by josequiroz42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel
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Jul 15, 2024 -

Fernandez Honda responded

Hi, thanks for your praise and kind comments about Leonel. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
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