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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,387 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,388 reviews

July 02, 2025

The maintenance rep was extremely polite and very accommodating. He explained the entire process offered me a refreshment and set my mind at ease More

by ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
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July 01, 2025

Friendly people and quick service on this visit made this service appointment a pleasant customer experience. More

by chfbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Elias
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June 29, 2025

Keo was polite and kept me updated. After text was sent with kept, he called to make sure I was aware. More

by sayala.dc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo
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Jul 01, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Keo here at Fernandez Honda! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2025

Muy bonita actitud de llas personas que me atendieron en el dealer y muy rapidos para hacer su trabajo More

by joseagomez1568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mecanic department
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Jun 30, 2025 -

Fernandez Honda responded

Hola, gracias por tu amable reseña. Nos complace compartir tus comentarios con el equipo de Fernandez Honda. Estaremos encantados de ayudarte si surge alguna otra duda. ¡Cuídate!

June 28, 2025

Waited over 4 hours but my service consultant- Richard was very helpful & made me feel comfortable. More

by yolanda Martinez.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jul 01, 2025 -

Fernandez Honda responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to us.

June 27, 2025

I’ve always been able to book an appointment easily by phone or online. I am greeted promptly and sent a # I can text during my service if needed. Very friendly, they keep you informed, and follow up too More

by janetreed5015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
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Jun 29, 2025 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2025

Great service, very happy. Good job. Thanks!. Our salesman Elijah was friendly and very attentive More

by sylviacoff620
Recommend Dealer
Yes
Employees Worked With
Elijah
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Jun 29, 2025 -

Fernandez Honda responded

Hi, we're happy you found our staff Elijah to be so supportive during your experience here at Fernandez Honda. We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

I like the service. Keo is a very kind person and does his best. I like having my car serviced here! I recommend it. More

by Tellezdiana86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo keoviva
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Jun 25, 2025 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Thanks for the recommendation, and have an amazing day!

June 25, 2025

Very great customer service, I was able to get an oil change and tires rotated for a great price. More

by Juan.barrientez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo , Gilbert Martinez , Jeanne Mann
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June 25, 2025

I am so happy with Fernandez Auto servicing. I appreciate that they took me in last minute and worked on my car fully. They’re very courteous and did everything in a timely manner. Thank you so More

by Ramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name was Jeff, but he spelled it differently
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Jun 26, 2025 -

Fernandez Honda responded

Hello Ramirez, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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