Fernandez Honda

Wonderful experience with Steven G, Fabian, and Gil Well this was my first time purchasing a car on my own and it was a pretty smooth experience for me. I did some of my communicating online and Steven Well this was my first time purchasing a car on my own and it was a pretty smooth experience for me. I did some of my communicating online and Steven contacted me directly about the car I was interested in. Steven never made me feel hounded, but also made me feel like he wanted my business in a respectful way. When I arrived we went for a test drive and did negotiations. Fabian helped with the financing and gave me several options. Everything was explained to me in simple terms and I never felt like I was being taken advantage of! I had my car appraised quickly and secured a deal I felt comfortable with. I worked with Gil on signing documents and he was very nice and patient. I believe I was the last one in the dealership and he made sure to take care of me. Steven then had my car washed and filled the tank for me and I was ready to go. I had a wonderful experience with Fernandez and I will definitely be recommending them to friends looking for a new car. I appreciate this dealership and am thrilled with my new accord!!! More

Awesome! My sales representative Justin was great! Not to pushy but also new every detail about my honda! Found just what I was looking for with his help. My sales representative Justin was great! Not to pushy but also new every detail about my honda! Found just what I was looking for with his help. More

Enjoyable car buying experience We visited the dealership based on Danny Alvarez's response to my internet search. On our first visit Mr. Alvarez was very cordial and price accommoda We visited the dealership based on Danny Alvarez's response to my internet search. On our first visit Mr. Alvarez was very cordial and price accommodating. He further introduced us to Justin Salazar with whom we dealt with from that point on. Mr. Salazar was a pleasure to deal with throughout. He was very informative, professional, amicable and low keyed.; a characteristic that we appreciated. He guided us through the most advantageous financing terms through Honda. And has been helpful and available to questions that we have had after the sale . All in all, I would consider our experience at your dealership very enjoyable. Mr. Valentin offered his help if we ever needed it. More

Extremely helpful, no pressure We worked with Justin Salazar initially and Erick Solorio after we arrived. Both men worked to find every discount they could and the best financing. We worked with Justin Salazar initially and Erick Solorio after we arrived. Both men worked to find every discount they could and the best financing. There was never any pressure and Erick was very professional throughout. Brenda in finance offered different services also, and was reasonable and flexible about our options. We're very happy with our buying experience at Fernandez Honda! More

Above and Beyond I just recently purchased a brand New 2016 Honda Pilot from Fernandez Honda and my sales person was Tariq Kassam, I let him know my situation and gave I just recently purchased a brand New 2016 Honda Pilot from Fernandez Honda and my sales person was Tariq Kassam, I let him know my situation and gave me some recommendations. I did not follow his recommendations as we were looking for a brand new vehicle, Tariq was understanding and did everything possible to get us into what we wanted. He was also feeling under the weather this day and did not allow that to get into his way of delivering excellent and exceptional customer service. I will be definitely be recommending friends and family to Fernandez Honda and to Tariq Kassam. Thank You Tariq and Fernandez family Michael Davila More

Great buying experience Had a great experience buying a 2016 Honda Civic at Fernandez Honda sales person Justin Salazar provided us with great customer service and with his Had a great experience buying a 2016 Honda Civic at Fernandez Honda sales person Justin Salazar provided us with great customer service and with his professional attitude he made our shopping experience enjoyable. Another sales consultant who deserves accolades is Tariq Kassam, who made our first Honda buying experience a very enjoyable one. Tariq was very knowledgeable and demonstrated professional qualities when buying our first Honda vehicle. Another individual who deserves recognition is Gilbert Martinez finance manager who made our paper work process smooth going he also demonstrated professional qualities. Over all these three gentleman make Fernandez Honda a great place and make us glad to be a part of the Honda family! -D. Castro More

Purchased a brand new civic Great customer service. No pressure to buy. Our sales rep Freddy gave us a great deal. He was very patient after we test drove most of the vehicles on Great customer service. No pressure to buy. Our sales rep Freddy gave us a great deal. He was very patient after we test drove most of the vehicles on the lot. This is the way buying should be. Hassle free, great car, great people. In financing, we weren't pressured to add on anything. The gentleman in financing was also great in getting us in and out. He was also very informative on our purchase. More

Sales rep lack of attention We went in to secure deposit for 2016 pilot. We met with Freddy M and we had a horrible experience. he knew we were coming in to discuss pilot and ask We went in to secure deposit for 2016 pilot. We met with Freddy M and we had a horrible experience. he knew we were coming in to discuss pilot and asked what we needed. He was on his cell phone the majority of our conversation. He discussed Toyota cars which we were there for Honda which he knew already. My wife never felt acknowledged. When we said we would go somewhere else he was ok with it. We felt he didn't even attempt to try to earn our business and it felt like we were trying to earn his business. When I finally requested Steven he stated that he had more sales than him which was very unprofessional. We have been now dealing with Daniel Alvarez and Steven Garcia. We hope they can salvage us. More