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Fernandez Honda
San Antonio, TX
1,375 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,375 reviews
February 16, 2016
Above and Beyond I just recently purchased a brand New 2016 Honda Pilot from Fernandez Honda and my sales person was Tariq Kassam, I let him know my situation and gave I just recently purchased a brand New 2016 Honda Pilot from Fernandez Honda and my sales person was Tariq Kassam, I let him know my situation and gave me some recommendations. I did not follow his recommendations as we were looking for a brand new vehicle, Tariq was understanding and did everything possible to get us into what we wanted. He was also feeling under the weather this day and did not allow that to get into his way of delivering excellent and exceptional customer service. I will be definitely be recommending friends and family to Fernandez Honda and to Tariq Kassam. Thank You Tariq and Fernandez family Michael Davila More
by Isaac1927
February 14, 2016
Great buying experience Had a great experience buying a 2016 Honda Civic at Fernandez Honda sales person Justin Salazar provided us with great customer service and with his Had a great experience buying a 2016 Honda Civic at Fernandez Honda sales person Justin Salazar provided us with great customer service and with his professional attitude he made our shopping experience enjoyable. Another sales consultant who deserves accolades is Tariq Kassam, who made our first Honda buying experience a very enjoyable one. Tariq was very knowledgeable and demonstrated professional qualities when buying our first Honda vehicle. Another individual who deserves recognition is Gilbert Martinez finance manager who made our paper work process smooth going he also demonstrated professional qualities. Over all these three gentleman make Fernandez Honda a great place and make us glad to be a part of the Honda family! -D. Castro More
by D. Castro
Employees Worked With
Gilbert Martinez , Justin Salazar
February 09, 2016
Purchased a brand new civic Great customer service. No pressure to buy. Our sales rep Freddy gave us a great deal. He was very patient after we test drove most of the vehicles on Great customer service. No pressure to buy. Our sales rep Freddy gave us a great deal. He was very patient after we test drove most of the vehicles on the lot. This is the way buying should be. Hassle free, great car, great people. In financing, we weren't pressured to add on anything. The gentleman in financing was also great in getting us in and out. He was also very informative on our purchase. More
by Tejeda123
Employees Worked With
Gilbert Martinez finance, Freddy Mejia
February 06, 2016
Fantastic people. If you want or need a new or used car please go to Fernandez Honda and talk to Mark Smith. I have never met such a honest and hard working guy. He ea If you want or need a new or used car please go to Fernandez Honda and talk to Mark Smith. I have never met such a honest and hard working guy. He earned my business and can't be happier. More
by Carmen
Employees Worked With
Mark Smith
February 05, 2016
Sales rep lack of attention We went in to secure deposit for 2016 pilot. We met with Freddy M and we had a horrible experience. he knew we were coming in to discuss pilot and ask We went in to secure deposit for 2016 pilot. We met with Freddy M and we had a horrible experience. he knew we were coming in to discuss pilot and asked what we needed. He was on his cell phone the majority of our conversation. He discussed Toyota cars which we were there for Honda which he knew already. My wife never felt acknowledged. When we said we would go somewhere else he was ok with it. We felt he didn't even attempt to try to earn our business and it felt like we were trying to earn his business. When I finally requested Steven he stated that he had more sales than him which was very unprofessional. We have been now dealing with Daniel Alvarez and Steven Garcia. We hope they can salvage us. More
by Roman1421
Employees Worked With
Freddy Mejia
January 25, 2016
Extremely Satisfied My wife and I were extremely satisfied with the buying experience at Fernandez Honda. Mr. Campos is a true sales professional and has complete and My wife and I were extremely satisfied with the buying experience at Fernandez Honda. Mr. Campos is a true sales professional and has complete and total knowledge of every aspect of the product he was selling (Honda CR-V EX). I feel very confident that if we have a minor problem with our new SUV, Mr. Campos will be there to assist us in getting it corrected. Most certainly, I will recommend this dealership to my friends - telling them to seek out Mr. Campos for assistance. More
by Elsolizeno
Employees Worked With
Joe Campos
January 22, 2016
Replacing a total loss My 2015 Honda Accord was a total loss after an accident late November. All the safety features Tariq explained would help keep myself & my family safe My 2015 Honda Accord was a total loss after an accident late November. All the safety features Tariq explained would help keep myself & my family safe did in fact keep my sister & I as safe as possible in a pretty bad collision. I am so thankful & grateful that I'm alive & safety has never been as important to me until that day. I made the choice to get something that would accomodate my growing family & got into an 2016 HRV. I explained what I could afford, the colors of both interior & exterior that were to my liking. Tariq and Oscar met all my needs as far as price, model, & safety features. The process of looking, test driving, financing, & setting up bluetooth along with other features included with my vehicle was pretty quick. I anticipated being there much longer than I was. I am very happy with my new 2016 HRV & the awesome service given by Tariq Kassum & Oscar in the financing dept. I'd definitely recommend Tariq to all my friends & family. More
by HondaHRV2016
Employees Worked With
Oscar Fernandez
January 18, 2016
Great Place to Purchase a Vehicle!! No matter what car you drive, you should trade it in for any Honda vehicle they have at Fernandez Honda. They treat you right and get you a great dea No matter what car you drive, you should trade it in for any Honda vehicle they have at Fernandez Honda. They treat you right and get you a great deal!!! The people there know their product and walk you through the whole process as quickly as possible. I highly recommend you call and ask for Freddy Mejia!! He is the kindest and mist understanding salesman you can work with. More
by Love My Honda Odyssey 2016
Employees Worked With
Freddy Mejia, Oscar Fernandez
January 18, 2016
Tarriq is the best! My wife and I have bought several Hondas from Fernandez. I've owned several different makes of cars and Hondas are definitely my favorite and by far t My wife and I have bought several Hondas from Fernandez. I've owned several different makes of cars and Hondas are definitely my favorite and by far the most reliable. We always come back and ask for Tariq Kassam by name. He always knows his cars and it never feels like you're dealing with a pushy salesman. As long as Tariq is working there, Fernandez Honda is where we will be buying all of our cars. More
by jmmyhayes
January 18, 2016
Thank you, Tariq Kassam We love Fernandez Honda! In December we purchased our 3rd car, and we couldn't be happier. While the rest of the staff is nice and friendly, the All-S We love Fernandez Honda! In December we purchased our 3rd car, and we couldn't be happier. While the rest of the staff is nice and friendly, the All-Star of Fernandez is Tariq! We know that Tariq will make sure all of our needs have been met, and that we are driving off the lot in our New (or Preowned) Honda with the best deal possible. He listened to both my husband and me, and he addressed all of our questions and concerns. Thank you again Tariq for putting us in another wonderful car. If you are looking for a salesman who listens, works hard, and looks great sporting a bowtie, then walk in, and ask for Tariq. He will not disappoint you. More
by Kristan1984
Employees Worked With
Oscar Fernandez
