Fernandez Honda

GREAT Sales Experience! Freddy Mejia is fabulous. Gave us a good deal, honored the deal, and we were done in less than a week - and had a beautiful new Honda. The entire st Freddy Mejia is fabulous. Gave us a good deal, honored the deal, and we were done in less than a week - and had a beautiful new Honda. The entire staff was kind and helpful. Would definitely buy another Honda from them! More

Great Salesperson I recently purchased a 2016 Honda Accord Touring and this was actually the second time I purchased from this dealership. The superb salesperson I wor I recently purchased a 2016 Honda Accord Touring and this was actually the second time I purchased from this dealership. The superb salesperson I worked with was Ruben Fuentes. When I arrived at the dealership, I was not sure if I was going to purchase the EX-L V6, Sensing, or Touring. Because the Touring was in transit, I test drove the other two vehicles and he went over the features. He was sure to keep me updated on when the Touring would arrive and when it did, I was surprised to see how more chic it looked. He proceeded to show me the additional features it had and the decision was made with no pressure from Ruben, which is what I liked. Ruben is very personable and very friendly. He is also a sincere and honest person to work with. I will definitely recommend him to others who are looking to purchase a Honda. The dealership truly has a great employee working for them. More

Great customer service Was recommended by my sister to speak with Tariq about getting a car.. Was so glad I spoke with Tariq he has great customer service makes u feel like Was recommended by my sister to speak with Tariq about getting a car.. Was so glad I spoke with Tariq he has great customer service makes u feel like you are a vip customer.. He goes above and beyond for all his customers and makes sure you get the car you are looking for.. He has sold 2 cars to my sister as well as my mom and dad and a few friends of mine and they are all happy and satisfied with their cars as well as his service.. More

Honda civic Bought 2 Honda civics within a yr. Tariq was very professional and went out of his way to get me into the civic I wanted both times. Very friendly a Bought 2 Honda civics within a yr. Tariq was very professional and went out of his way to get me into the civic I wanted both times. Very friendly and courteous . makes me feel like family. My mother and father as well as my sister have also bought vehicles from Tariq. Very good salesman. Will be dealing with him on every car that I purchase. I Am also recommending my friend to purchase a while from him as well. Very pleased with the service I recieved from him and the dealership. More

Purchase of 2016 Honda Pilot and trade in of 2008 Odyssey I purchased a 2016 Honda Pilot with sensing two days ago. At the same time I traded in my 2008 Honda Odyssey. Because the Pilot is so new and only 1-2 I purchased a 2016 Honda Pilot with sensing two days ago. At the same time I traded in my 2008 Honda Odyssey. Because the Pilot is so new and only 1-2 of every 20 pilots made comes with the safety package called sensing, I had to shop around a bit. We live in Austin and were happy to drive to San Antonio because they had the EXL with sensing and gave us the best trade in value for our car. Because the 2016 Pilot is so new and was just redesigned there is very low availability on these models as they are flying out of the Showroom. Our salesperson was Henry Perez and he was amazing. We were able to negotiate the deal over the phone. I took pictures of my trade in car and texted them to Henry, he gave me a great price quote for the trade in and it was honored without any problems when we got to the dealership. Henry had texted me a couple times during the week so he could have the paperwork ready for us when we arrived and the car and paperwork were ready. I was a little disappointed that the 1 hour time quote for us to be in and out actually took a bit over two hours but other than that the transaction was very smooth. Henry sat in the car with me and showed me the features and I found this to be quite helpful as I am a hands on learner. Henry also had the car detailed and in beautiful shape for us. Thank you Henry, it was a pleasure doing business with you! More

bad experience with service department I took car because of AC problems before warranty expired. I was told everything was normal. For this car it was normal - been working the same since I took car because of AC problems before warranty expired. I was told everything was normal. For this car it was normal - been working the same since new. According to Honda it is normal to be hot after a hour of AC on high blowing in face. I tried to contact service manager Josh Dambeck a couple of months later, I left 2 messages, he never returned my call. I called again & talked to somebody else in service & I was told he would get together with Josh & call me back TODAY. Well I NEVER received a return call. I was finally able to fix the problem myself. I went to Toyota & purchased a new Camry. Problem solved. The ONLY reason I got rid of 2013 civic was because of the air conditioner- sad but true. More