
Fernandez Honda
San Antonio, TX
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Just bad experiences for these last 2 weeks with Fernandez Honda. I got an inspection last week and said there was nothing wrong with the suspension (as shown in the picture) then I got an alignm Fernandez Honda. I got an inspection last week and said there was nothing wrong with the suspension (as shown in the picture) then I got an alignment and paid for it. Came back 5 days, got another alignment due to same thing happening again and said “they fixed it”. Went today because SAME REASON and I told them to check the suspension and found out that there was something wrong with the suspension. Just very poor service from this place. They charged me $100 for the first alignment after missing the error the first inspection then now I have to pay so much money to get it fixed? It’s not covered by basic warranty after IMPROPERLY DIAGNOSING my vehicle. This is kind of a relatively new car and has about 20,000 miles on it. 10/10 DO NOT RECOMMEND. DO NOT COME HERE. More
I've been taking my car to Fernandez Honda for 2 years now and everyone in the service team are always so helpful and super nice. Geoff is AMAZING! now and everyone in the service team are always so helpful and super nice. Geoff is AMAZING! More
This dealership is by far the best I've dealt with in years. Keith Cruse was an absolute professional and made this a very smooth deal. He made a fair offer on my two trades and I drove away in a cool ne years. Keith Cruse was an absolute professional and made this a very smooth deal. He made a fair offer on my two trades and I drove away in a cool new vehicle at a great price. Shout out to Ms. Laura Flores who made the finance process extremely easy. I would definitely refer family and friends to Fernandez Honda as the overall experience was awesome! More
My overall experience was great! I for one hate car shopping I did everything online or via text! By the time I went in everything was done I just had to test drive the vehicle and s I for one hate car shopping I did everything online or via text! By the time I went in everything was done I just had to test drive the vehicle and sign papers! Chris Damm was amazing and very friendly…definitely recommend! More
Fernandez Honda service members were very informative and transparent about what was going on with my vehicle throughout the service. They were very quick and helpful! transparent about what was going on with my vehicle throughout the service. They were very quick and helpful! More
Anthony and the staff were patient with me and allowed me time to obtain my warranty information. Anthony expressed excellent and professional customer service during and after my visit. He was able to obtai time to obtain my warranty information. Anthony expressed excellent and professional customer service during and after my visit. He was able to obtain my warranty information the soonest possible by coming in on his day off! Thanks to Anthony and the technician who quickly serviced my vehicle, I was able to drive off with cool AC at the end of the hot day. God bless More