Fernandez Honda

Freddy Mejia was AMAZING! I went in with a car in mind. I wanted a 2015 Honda Fit, I have been doing research and this one was it! I have REALLY bad credit. Freddy went above a I went in with a car in mind. I wanted a 2015 Honda Fit, I have been doing research and this one was it! I have REALLY bad credit. Freddy went above and beyond to get me a good interest rate with payments I could afford. I was a little difficult turning down offers but Freddy and his management at Fernandez Honda didn't stop until they found something I liked. I can't thank him and the staff enough! More

Best in Class My experience with San Fernandez Honda has made me a loyal costumer for life. Their level of professionalism went beyond what other dealers offered. My experience with San Fernandez Honda has made me a loyal costumer for life. Their level of professionalism went beyond what other dealers offered. Tariq was very accommodating on a customer service level, and always made sure that I understood all of my different options from all different angles. He treated me like family and guided me as though he was buying the car for himself; giving me advice that helped me make a better, more informed decision than I would have made at the beginning. I will not forget this experience and I'm very thankful to the entire staff. More

A non hassle friendly and price savings experience Working with Fernandez and specifically Justin Salazar made car buying a very pleasant and enjoyable experience. Gave me a great price that was over $ Working with Fernandez and specifically Justin Salazar made car buying a very pleasant and enjoyable experience. Gave me a great price that was over $1000 lower that the next car dealer offer. Did not nickel and dime me and gave me a drive out price and stood by it through the process. This is my first experience with Fernandez. I will be back Rod More

Very knowledgeable in there product Friendly service. Tariq very knowledgeable in the vehicle took time to show our son every point of vehicle very polite. Unfortunately the process of Friendly service. Tariq very knowledgeable in the vehicle took time to show our son every point of vehicle very polite. Unfortunately the process of getting a new car takes a long time but overall experience was good. More

Refreshingly fair and different To start, when I walked in to the dealership I did not feel the sense of been a "prey" I've usually felt on previous dealerships. My salesman, Tariq To start, when I walked in to the dealership I did not feel the sense of been a "prey" I've usually felt on previous dealerships. My salesman, Tariq Kassam, greeted me and took his time to make sure I had all of my questions answered. Its was refreshing to see that there was no need to haggle back and forth with ridiculous numbers as I've experienced in the past. They gave me a fair trade-in value for my vehicle, EVEN IF MY VEHICLE WAS NOT PRESENT AT THE TIME OF THE TRANSACTION!... That set the tone of mutual trust thus making it a comfortable negotiation. Everyone was genuinely friendly and extremely professional. I later took my new Accord to the service department to have some additional accessories installed and the service staff exceeded my expectations... They were as professional as the sales staff and the job was completed timely and installation was clean! From the service manager, to the courtesy shuttle driver... Excellent experience! I will definitely recommend Fermandez Honda to my family and friends! To the staff at Fernandez Honda, Thank You for been DIFFERENT! Franklin Torres More

Best car buying experience I was in the market for a vehicle for my mother. I initially was looking at a small sedan. Prior to my visit I looked at the online inventory on the I was in the market for a vehicle for my mother. I initially was looking at a small sedan. Prior to my visit I looked at the online inventory on the company's website, and after doing some comparison I had a vehicle in mind. I spoke to my salesperson Ruben Fuentes over the phone initially, and provided him with the vehicle's information I was interested in. When I arrived at the store Mr. Fuentes had parked the vehicle around the side of the store, and it was ready for me to take on a test drive. Before "pulling the trigger" I still wanted to compare the small sedan to the small SUV I ultimately decided on. Mr. Fuentes was patient enough to show me the vehicles side-by-side, explained the features of each vehicle, and pointed out the pros and cons of one versus the other to meet my mother's needs. I had made my mind up and was ready to proceed. While I was filling out the paperwork Ruben's manager, Aaron Sanchez came by and asked if I had any questions regarding the paperwork provided. He was very knowledgeable and was able to thoroughly explain some answers to questions that I had regarding the car facts I was provided with in my packet. When I went on to do the finance portion I was greeted by Don Keoviva. Mr. Keoviva made me feel that he was working on getting me the best possible rate out there. He helped me select an extended warranty that was both very appealing and affordable. When I left the store not only did I feel great about my decision to shop at Fernandez Honda, but I felt like I selected a well priced, reliable car for my mother with an extended warranty that would grant me peace of mind knowing that the vehicle she would be driving is backed up by a pretty awesome warranty. The people at Fernandez Honda were professional, knowledgeable, and provided me with excellent customer service. I can honestly say that this has been the best car buying experience that I have had. I would and will highly recommend Fernandez Honda to my friends and family. Thank you! More

It was a great experience My husband had gone by himself to check out the dealership. We had bought our Honda here six years ago. He was very impressed with Tariq and told me My husband had gone by himself to check out the dealership. We had bought our Honda here six years ago. He was very impressed with Tariq and told me he wanted to go see a few other car dealerships before we decided on the CRV. It only took one other dealership for him to decide that we wanted to do business with Tariq. Tariq was so much more professional and knowledgable, about the product. We are both very happy with our purchase, Jeff was also an excellent processor with our paperwork. More

An excellent car buying experience from start to finish! From the second I contacted Fernandez Honda I was met with excellent customer service. I called to make sure that the car I was interested in was stil From the second I contacted Fernandez Honda I was met with excellent customer service. I called to make sure that the car I was interested in was still available because I live in Austin and didn't want to make the drive if it wasn't. Justin Salazar answered the phone and was able to locate the car in the inventory from the minimal information I had about the car, he not only made sure it was available but he told me he wanted to get his hands on it and make sure no one else was looking at it before I made the trip down. He called me back a few minutes later to inform me that the car was there and available and that he would pull it up and have it waiting for me. When I got there I was met with great customer service from Justin. We went for a ride and after he showed me how everything worked in the car and answered all of the questions I had. I ended up getting the car for the price I had hoped! Everyone was very helpful and the process was quick and efficient. I would recommend this dealership to anyone, and don't forget to ask for Justin Salazar! More

Awesome and friendly Went in to buy a used car was very happy with the car selection found a great car. Jose was very friendly and knowledgable, and We were there a shor Went in to buy a used car was very happy with the car selection found a great car. Jose was very friendly and knowledgable, and We were there a short period of time they took care of the whole process very quickly, I would definetly buy from here again and recommend them More

Purchased a Certified 2014 Honda CR-V I would highly recommend working with Tariq Kassam for your next purchase. Tariq went above and beyond our expectations as a sales person. He was v I would highly recommend working with Tariq Kassam for your next purchase. Tariq went above and beyond our expectations as a sales person. He was very detailed explaining everything about the vehicle. We look forward to a long relationship working with this dealership for all of our vehicle maintenance and care. More