
Fernandez Honda
San Antonio, TX
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2012 Honda CRV Overall experience was great. Jose explained every detail of the cars we test drove. He had the cars I had picked out online ready when we arrived. He Overall experience was great. Jose explained every detail of the cars we test drove. He had the cars I had picked out online ready when we arrived. He knew the pros and cons of each vehicle and ultimately helped us choose the Honda CRV. Although, it was more than we had intended to spend, it fit our needs and wants and was overall a better value. The only one thing I didnt like, which was not sales reps fault, was the fact the window sticker said it was a Honda Pro Certified Vehicle and came with a 12/12 warranty and 3 months XM radio, and after we got in finance office and finance guy said car came with 12/12 warranty, the rep came in office with bad news...the 12/12 was no longer available. Sticker should have not been on window. Now in most situations like this the company honors their error. In this case they did not. Overall, I got a good deal on a great car. I will go back in the future but will verify everything before agreeing to buy. More
Top Notch Sales Person My experience did not start out so great. However, when Tariq took over, the rating definitely became top-notch. His customer service skills are exc My experience did not start out so great. However, when Tariq took over, the rating definitely became top-notch. His customer service skills are excellent and he is a valuable asset to this dealership. I highly recommend this dealership and Tariq. More
Couldn't ask for better service. Kevin and Tariq were top notch in customer care. I have had and continue to have nothing but the best care from your staff. Every question was answere Kevin and Tariq were top notch in customer care. I have had and continue to have nothing but the best care from your staff. Every question was answered and then some. These two are a great asset to the dealership, and I am truly blessed to have the honor to have met them. More
Purchased a 2105 Honda Fit Although it was a long drive from my house, the price quoted to me on the phone was more than $3000 less than my local dealership's quote. My trade i Although it was a long drive from my house, the price quoted to me on the phone was more than $3000 less than my local dealership's quote. My trade in car was also given a value before I drove out. After they saw the car, they gave me the same trade in value. The sales person was very professional, showed me all the features, and took me for a test drive. He made sure the car was ready for me to drive home, to include synching my blue tooth and finding my favorite radio station. I found this to be a very positive experience and have since talked to a man who owns a Honda and is in the business of transporting cars. He encouraged me to return for all my servicing since Fernandez service department was far better than others in town. More
Great service and a great price! Everything went really smooth. Service was top notch. Quality service and quality prices is why I will be returning again. Jose did a fantastic job. H Everything went really smooth. Service was top notch. Quality service and quality prices is why I will be returning again. Jose did a fantastic job. He made the shopping experience fantastic. More
"Happy Happy Happy love my Honda" I really enjoyed the whole experience at Honda Fernandez everyone was helpful and understanding to my need in price I was looking for. Jose was awesom I really enjoyed the whole experience at Honda Fernandez everyone was helpful and understanding to my need in price I was looking for. Jose was awesome, very helpful and knowledge about my 2014 Honda civic I purchased. He stood by me thru the whole process and still continues to be very helpful with any questions I have. I would highly recommend this dealership and Jose to anyone. More
Great Experience! Tariq was great and very helpful, had a great time and definitely the most enjoyable car buying Experience I've had. I highly recommend this dealershi Tariq was great and very helpful, had a great time and definitely the most enjoyable car buying Experience I've had. I highly recommend this dealership and Tariq himself to anyone More
Unequaled Car Buying Experience I purchased a new 2015 Honda Odyssey from Fernandez Honda today, and it was the BEST EXPERIENCE I have ever had at a car dealership. I found them thro I purchased a new 2015 Honda Odyssey from Fernandez Honda today, and it was the BEST EXPERIENCE I have ever had at a car dealership. I found them through Pen Fed's car buying service which uses TrueCar. Fred Mejia was the sales representative who worked with me and was outstanding. He contacted me very quickly and e-mailed me the price they were offering which was well below the TrueCar estimate. Fred was very knowledgeable and did an excellent job of showing me the van's features. There was no haggling about the price or back and forth between the sales office because the price he quoted was the actual price! No games here, just straight forward good business. I truly wish all dealerships would operate this way. They also gave me an outstanding price on my trade in. The finance manager, Jeff Bouchard, was excellent as well. He made the process very easy. There was absolutlely no sales pressure at this dealership which is truly refreshing. I drove 1 1/2 hours from Austin, and am very glad I did. Fernandez Honda truly exceeded my expectations. More
Best vehicle purchasing experience ever! I would recommend this dealership and Justin Salazar to everyone who wants to be treated with respect and doesn't like the games other dealerships pla I would recommend this dealership and Justin Salazar to everyone who wants to be treated with respect and doesn't like the games other dealerships play. More
"My best car buying experience by far" I was refereed to Tariq by a family friend. It was a great experience we had with Tariq he was very, professional, knowledgeable, friendly and hardwor I was refereed to Tariq by a family friend. It was a great experience we had with Tariq he was very, professional, knowledgeable, friendly and hardworking into getting us the vehicle that not only we loved but was at a great deal! I work late in the evening and he was willing to work late for us. He had the paperwork ready for us, the vehicle looked spectacular and gassed up by the time we got there to pick it up. Again our experience was terrific and Tariq made it all happen! Thank you Fernandez Honda!!!! More