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Fernandez Honda
San Antonio, TX
1,620 Reviews
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November 20, 2014
AWESOME car buying experience with Tariq Kassam We want to thank Tariq Kassam for his invaluable support, honesty, friendliness and no pressure attitude. When people say he bends over backwards for We want to thank Tariq Kassam for his invaluable support, honesty, friendliness and no pressure attitude. When people say he bends over backwards for you, its true! He immediately connects with you and treats you like family buying a car from him. He worked tirelessly to earn our business when another dealer was coming in close to Fernandez's offer. Tariq went above and beyond working with Adam Claiborne to beat the competition. All in all Tariq is amazing and what he does and defiantly deserves full credit for it. We are honestly blessed to have worked with him and will continue to work with him for future purchase as well as recommend anyone we know to him. More
by Josie & Hubby
November 01, 2014
Best Dealership in San Antonio - Worth the Drive I have purchased over 3 dozen vehicles in my life - and never have I had an experience that I actually felt so good about I wanted to share! The tea I have purchased over 3 dozen vehicles in my life - and never have I had an experience that I actually felt so good about I wanted to share! The team at Fernandez is exceptional from first inquiry till finalizing through finance. I'd especially like to recommend my salesman, Ray Barrera who was more professional than my banker! If you are looking for a Honda, want the best price in the area, and want to be treated with respect and professionalism, make the drive/email to these folks - you won't be sorry you did. More
by Rodney Frey
Employees Worked With
Ray Barrera
October 15, 2014
Ray Barreras and Team I want to thank Ray Barreras and the team for an amazing job, they went above I found the perfect 2014 Civic at an amazing price and great payment, I I want to thank Ray Barreras and the team for an amazing job, they went above I found the perfect 2014 Civic at an amazing price and great payment, I love how they were not pushy at all, I had been to several other dealer ships and never once did I feel like I was been pushed into something I didn't want or lied to. I will definitely recommend everyone to them and will continue to return to them. More
by Heavenly Infinite-Love
Employees Worked With
Ralph, Ray Barrera
October 13, 2014
Salesman Tariq Kassam Tariq Kassam was a no pressure, relaxed, helpful, friendly and bent over backwards for us kind of sales guy. I would definitely recommend buying a ca Tariq Kassam was a no pressure, relaxed, helpful, friendly and bent over backwards for us kind of sales guy. I would definitely recommend buying a car from him again. If I had to describe Tariq in one word it would be OUTSTANDING!! If he had not gone above and beyond for us we would not have purchased a vehicle here. He needs to get paid BIG BUCKS!!!! More
by maryellen.pagancouillard
October 09, 2014
Stress-Free Experience Tariq Hassam is a true professional and made our car buying experience stress-free. He's a true asset to the company. We highly recommend him. Tariq Hassam is a true professional and made our car buying experience stress-free. He's a true asset to the company. We highly recommend him. More
by RobDia1
September 30, 2014
wife loves her car Tariq did his best to give me the price I wanted. My wife is very happy with her new honda fit. I would highly recommend Tariq to anyone who is looki Tariq did his best to give me the price I wanted. My wife is very happy with her new honda fit. I would highly recommend Tariq to anyone who is looking for a vehicle. Thank you Tariq. More
by roel210
September 26, 2014
Tariq Kassam "Awesome Person" This was the greatest experience every. I wish all car dealerships were like Fernandez Honda. My salesman was Tariq and he went ABOVE and BEYOND to me This was the greatest experience every. I wish all car dealerships were like Fernandez Honda. My salesman was Tariq and he went ABOVE and BEYOND to meet my needs to purchase the perfect vehicle. Tariq was very professional and was very attentive and family friendly. I walked in Fernandez Honda as a customer and left feeling like I was part of there family. THANK YOU TARIQ... THANK YOU FERNANDEZ HONDA... I am very greatful for everything. I love my car..... J. Puentes More
by johnny14
September 24, 2014
B1 Service Experience at Fernandez Honda I took my Pilot in for a scheduled B1 service maintenance at the service department around 8:30am and opted to wait for it, since it is only a minor m I took my Pilot in for a scheduled B1 service maintenance at the service department around 8:30am and opted to wait for it, since it is only a minor maintenance. It turns out that I waited until 4:00pm. I was patiently waiting for it but I am boiling inside. I keep checking the status of it with the service advisor J and get assurances from him that it will be done shortly, but still waited and waited and not being informed of the exact details of what is going on. Service advisor J apparently gave my service paperwork to service advisor-in-training M and I was told he already left for the day. I am very upset for the lack of professionalism and incompetence of service advisor-in-training M's work and service. I am very disappointed of how disorganized and irresponsible is the service team, if I did not make a follow-up of my car, most probably my car was forgotten. Service advisor J apologized and gave me some consolation of not charging me for the maintenance service and gave me my paperwork and sends me off. Upon looking at the paperwork, I am not sure if all of the B1 service has been done since I only see an oil change, multi point inspection, car wash and the warranty repair. I also did not see the multipoint inspection report that I used to get on my first maintenance service. Limited attention to details, lack of oversight and leadership in the service department and it looks like work was being done hastily. I am very disappointed of the service I received from Fernandez Honda on this visit. I already bought two cars from this dealership and I am bringing my cars to other Honda dealership for its maintenance. I have sent an email to their GM and Service Manager but haven't heard from any one of them as of this writing. UPDATE: I received a call from the General Manager - Adam C. after a few days, he apologize and assured me that it will never happen again. Adam set me up for another appointment to re-check and complete the B1 service. I took my Pilot back and the visit took less than an hour, the service advisor Kevin W. was excellent. More
by ssotelo
Employees Worked With
Joey C., Mannie V.
September 13, 2014
Stole from us! Stole all of our cds. Wedding music, EVERYTHING! Even the change out of the change tray. Don't leave anything in car when being fixed! Stole all of our cds. Wedding music, EVERYTHING! Even the change out of the change tray. Don't leave anything in car when being fixed! More
by hopeful13
Employees Worked With
nycole craft
September 07, 2014
Best auto dealer experience I've ever had. Bought the CRV I wanted at the price I wanted to pay. Great non-confrontational sales team. I live over two hours away and it was worth every minute o Bought the CRV I wanted at the price I wanted to pay. Great non-confrontational sales team. I live over two hours away and it was worth every minute of the drive. Tariq Kassam is a great guy and a real pro. He is a real asset to Fernandez Honda. Everyone I came into contact with was friendly and helpful. Jeff Bouchard in the finance office was very helpful and made the paperwork quick and easy. I feel I made great choices in both the CRV and Fernandez Honda. Highly recommended!!! More
by WDGST
