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Fernandez Honda

San Antonio, TX

4.8
1,362 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,362 reviews

February 14, 2025

The best experience I’ve had at a Honda dealership. This was my first time here and I’m definitely coming back for any of my car needs More

by Mayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keosakhone
Feb 18, 2025 -

Fernandez Honda responded

Hi Mayra, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Anthony Bains in the service Department is the Best Service Representative.Mr. Bains is very pleasant and caring if my car needs. Thank You Me. Bains for all that you do. More

by Neonmoon56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bains
Feb 14, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2025

Service and staff were very professional and got my car serviced and returned fast. Car was in perfect shape More

by floyd contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2025 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 13, 2025 -

floyd contreras responded

I have been a customer at Fernadez Honda for over 10 years. I have always received professional service, and the staff have the knowledge to provide the service for my Honda Pilot. This is my fourth Honda Pilot and will continue to take my Pilot to Fernandez Honda.

February 11, 2025

Over the course of our experience I had interactions with Kevin S, Paul P and Gilbert M who were all very helpful and patient! Would definitely recommend purchasing a vehicle through this dealership! More

by blcarter2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin S, Paul Poole , Gilbert Martinez
Feb 13, 2025 -

Fernandez Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2025

Quick car drop off for service and organized. Great with the customers, communication and helpful More

by Juanita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo
Feb 12, 2025 -

Fernandez Honda responded

Hi Juanita, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 09, 2025

Keo was very helpful and provided top tier customer service. I will be a coming back and recommending this dealership to everyone. More

by mperez5822
Recommend Dealer
Yes
Employees Worked With
Keo
Feb 12, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so helpful during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Twice gone to do oil change and within a week it goes from 100 percent to 10percent. I don’t have to make double trips for their error.. Don’t think will return unless I get a refund ir compensation More

by Dante Marotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert not sure on name
Feb 13, 2025 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager Fernandez Honda Office: 210-507-0279 Email: jridings@fernandezhonda.com

February 08, 2025

Fast and courteous service advisor. He was very professional and knowledgeable about the service needed the waiting area was comfortable and quiet I will definitely be back. More

by pigweed06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Feb 12, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! We are always more than happy to assist you if anything else comes up. Take care!

February 08, 2025

This Dealership is nice and clean and I periodically receive coupons in the mail, which keeps me going back. More

by gasaenz24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Feb 12, 2025 -

Fernandez Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 08, 2025

The customer service representative was very helpful. He explained what needed to be fixed and provided all of the prices for each part and labor. He gave estimated time that it would take to complete ea More

by SweetJilly
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 12, 2025 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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