Fernandez Honda
San Antonio, TX
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As a young person new to cars, Yasu was wonderful to work with. His caring approach and thoughtfulness made me feel I was in good hands and he was extremely respectful of my time, budget and needs. I would h with. His caring approach and thoughtfulness made me feel I was in good hands and he was extremely respectful of my time, budget and needs. I would highly recommend working with Yasu on buying a car- and you know he is sincere because he continues to care about his customers well after the sale of the vehicle. Thank you , Yasu!!! More
I found Yasu to be very respectful of my time and straightforward as we negotiated on this car. He was friendly and sincere. I would definitely refer others to him! straightforward as we negotiated on this car. He was friendly and sincere. I would definitely refer others to him! More
I purchased a used Honda Accord from Fernandez Honda and I would like to give Kudos to Yasu Maeda (sales) and Ray Tello (finance).. Both worked with me to find the perfect vehicle for my needs and procure t I would like to give Kudos to Yasu Maeda (sales) and Ray Tello (finance).. Both worked with me to find the perfect vehicle for my needs and procure the necessary financing. We looked at 3 different vehicles and worked the "numbers" to fit my budget. I would gladly recommend Fernandez Honda to my friends on their next vehicle purchase.. More
Fernandez Honda has always given my family and I great customer service. This is whether I am purchasing a new or used car, getting service or just stopping in to view inventory. Gilbert Martinez has sold customer service. This is whether I am purchasing a new or used car, getting service or just stopping in to view inventory. Gilbert Martinez has sold my wife and I 4 cars and I am going back for my 5th in a few months. Aaron Sanchez is my service advisor and has always proving himself to be knowledgeable and friendly. More
I am a single mom, and was in the market for a used car. I had already looked at other well known dealerships, only to be turned away for financing or their lack of interest in my wanting to purchase a used I had already looked at other well known dealerships, only to be turned away for financing or their lack of interest in my wanting to purchase a used vehicle in my price range. My son recommended Fernandez Honda, and he found me a couple of cars in my range. I "met" Mr Yasu Maeda online on their website; he was very friendly and courteous. He went over and beyond, parking the car I was interested in out in front so we could go see it; spent time test driving that and another car with us; and even drove with me all the way to my mechanic, which was quite a distance, before I bought the car (to have it checked out). The car checked out great! The car itself was a great price/deal, also. They found me financing whereas most other dealers wouldn't even try; Mark A. Garcia in the Finance dept. made the paperwork quick and painless. He was also very friendly and professional. It was a pleasure buying a car at Fernandez Honda, and I will definitely be a repeat customer! More
2008 was the year I became a part of the Honda family of customers. The sales department did a great job, but little did I know that an even more pleasant surprise was in store in the way of their Service customers. The sales department did a great job, but little did I know that an even more pleasant surprise was in store in the way of their Service Department. I first met Aaron Sanchez then and was thoroughly impressed with his friendliness, knowledge and professionalism. I've always taken my 2008 Accord to this dealership for service for that reason. In 2010, I was pleased to add another Honda, a 2010 Civic, and only deal with Aaron for its servicing as well because I know things will be taken care of and I won't have to worry about a thing. Aaron is not only an asset to Fernandez Honda, but IO see him as an ambassador for Honda Corporation as well. KUDOS to AARON!!!! More
Mr. Kassam was INCREDIBLY knowageable about the the vehicle (exterior, interior, safety, and elctronics). He took the time to make sure that I was VERY comfortable as I waited for the test drive, trad vehicle (exterior, interior, safety, and elctronics). He took the time to make sure that I was VERY comfortable as I waited for the test drive, trade-in amount, and preliminary paperwork. He is a NO pressure sales representative. I have and will continue to recommend Mr. Kassam to my family and friends. More
I have been contacted by Mr. Claiborne the General Manager at the dealership and issues are in the process of being resolved, customer is happy with results. Manager at the dealership and issues are in the process of being resolved, customer is happy with results. More
I have taken in my 2010 Honda Civic in for service at this dealership 3 times. The 2nd and 3rd time Mr. Aron Sanchez has been my service advisor and he was so courteous and knowledgable. He is always s this dealership 3 times. The 2nd and 3rd time Mr. Aron Sanchez has been my service advisor and he was so courteous and knowledgable. He is always so helpful in explaning everything to me concerning the work that has been done on my car. It is wonderful to receive such AWESOME Customer Service from this individual each and every time I have had work done on my Civic at Fernandez Honda. I truly appreciate being treated so professional by Mr. Sanchez and appreciate Mr. Sanchez providing me with such wonderful Customer Service. He is an asset to the Fernandez Honda Dealership. More
After a bad experience with Red McCombs Superior Hyundai, my husband and I decided to look at a 2012 Civic vs the 2011 Hyundai Elantra. We went to Fernandez Honda, right away our salesman Henry was there to my husband and I decided to look at a 2012 Civic vs the 2011 Hyundai Elantra. We went to Fernandez Honda, right away our salesman Henry was there to greet us and show us the 2012 Civics we wanted. We told him we would be trading in our 2006 Xterra (excellent shape and very low miles) and wanted to know the trade offer before we even considered getting a Civic. Within five minutes Henry came back offering exactly what we knew our vehicle was worth (unlike McCombs who insulted us with their low offer). When Henry took me out for the test drive he spent over 20 minutes going over all the features and answering all my questions before I even put the car in drive. He knew the answer to every question I asked and never sugar coated any responses. Ray from financing explained in detail everything about the financing and when we asked about GAP insurance and Extended Warranty he further explained everything in detail instead of just selling us the Warranty and sending us on our way. I've bought several cars in many states and this is by far the best and easiest car buying experience I've ever had. I would highly recommend Fernandez Honda to anyone looking to buy a car. More





