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Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,320 Reviews
Call Dealership (210) 928-1500
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8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,320 reviews

December 23, 2024

Great service and the place was very clean. Thanks to the whole crew that helped, especially Brian. More

by mindyrlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Dec 25, 2024 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Jason was very attentive, informative and considerate of needs. He explained the necessities and gave me a military discount. More

by Rogelio
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Verdin
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Dec 25, 2024 -

Fernandez Honda responded

Hi Rogelio, we're happy to hear you had such a positive experience with Jason! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2024

very good attitude and attention and solutions for any other need as a customer . thank you for your support, Antony. More

by monteroprovencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 24, 2024 -

Fernandez Honda responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2024

Good service department very few dealers have an outstanding service like Fernandez Honda can’t much about the other departments More

by Nass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 24, 2024 -

Fernandez Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. We hope you have a great day!

December 21, 2024

Car appointments are always on time and fast turnaround. Happy with services at Honda Dealership More

by jeff.davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Ramirez
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Dec 24, 2024 -

Fernandez Honda responded

Hello Jeff, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 21, 2024

Great service fast and efficient I highly recommend this dealer for all services the team at Fernadez is first class More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Alvarez, Joe Campos, Vanessa Robles
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Dec 22, 2024 -

Fernandez Honda responded

Joe, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

December 20, 2024

As always, received excellent service from Fernandez Honda. Geoff Tassey again exceeded my expectations. Have been servicing my Hondas at this dealership since 2004 and will continue to do business with More

by Pajakgm45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Report | Print
Dec 22, 2024 -

Fernandez Honda responded

Hi, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 20, 2024

Fernandez Honda did real well Service Advisor Israel was courteous and took care of my vehicle needs l recommend this dealership More

by Fili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel R
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Dec 22, 2024 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with Israel! We hope to be of service to you again in the future. Best wishes, Fernandez Honda

December 20, 2024

Brought vehicle for issues with vehicle not accelerating at 40 mph. Vehicle was not properly diagnosed. Tech advised throttle body dirty, no pics of this provided. Simply removed air filter housing and can More

by Adrian Texas
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony service advisor
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Dec 22, 2024 -

Fernandez Honda responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. John Ridings General Manager Fernandez Honda jridings@fernandezhonda.com

December 20, 2024

quick, easy and fast. Always so helpful and sweet. Very communicative in every possible. Took everything taken care of. More

by Ceciliaestrada97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Carpenter
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Dec 22, 2024 -

Fernandez Honda responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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