Fernandez Honda

Robert Perales, is a top notch service advisor who goes out of his way to try to ensure customer satisfaction. I go back to this location just because of Robert and how well he treats his customers. This g out of his way to try to ensure customer satisfaction. I go back to this location just because of Robert and how well he treats his customers. This guy deserves a raise or promotion because he makes you feel like family and always goes above and beyond to make the service experience a pleasant and smooth one. More

This is my third honda from Fernandez and i’m just as happy as the first time happy as the first time More

I had an outstanding experience at Fernandez Honda, and it was all thanks to Greg Ahr, Senior Service Consultant. My car broke down in the middle of the road, and it was a very stressful situation. From it was all thanks to Greg Ahr, Senior Service Consultant. My car broke down in the middle of the road, and it was a very stressful situation. From the moment I contacted the dealership, Greg stepped in and went above and beyond. He was extremely honest, transparent, and professional throughout the entire process. What really meant the most to me was that while I was stranded waiting for roadside assistance, Greg personally called me multiple times just to check on me and make sure I was okay. That level of care and customer service is rare these days. He kept me informed, explained everything clearly, and made a stressful situation feel manageable. If you’re going to Fernandez Honda for service, ask for Greg Ahr. You’ll be in great hands. Thank you again, Greg! More

Service and representative was excellent. Kept me updated during the time my was being worked Kept me updated during the time my was being worked More

Great dealer very reasonable price and courteous service department and fast would visit again if I am on the area department and fast would visit again if I am on the area More

Very impressed with the courteous and speedy service provided by their agent Mr. Tassey. Definitely no complaints only compliments. Thank you provided by their agent Mr. Tassey. Definitely no complaints only compliments. Thank you More

Both Keith and JC were very helpful, that is until after the sale. Now about a month after the deal , after many promises we are still waiting. Keith and JC had us sign a “we owe” sheet indicating the agre the sale. Now about a month after the deal , after many promises we are still waiting. Keith and JC had us sign a “we owe” sheet indicating the agreement for a second key. In addition we were made to pay $499 for the “Fernandez Connect” vehicle theft recovery system despite the vehicle having On Star from GM already. Definitely something we didn’t need however we were told it was “pre-installed”. The only connection I can make is “bait and switch” as NONE of these agreements have been fulfilled. Definitely need to think twice before dealing with this dealership. More

Great experience. ..check in was quick. The Honda representative was courteous and knowledgeable. Waiting room was clean and stocked with coffee, water, and snacks. ..check in was quick. The Honda representative was courteous and knowledgeable. Waiting room was clean and stocked with coffee, water, and snacks. We were in and out in less than an hour. Car was washed and everything was explained to us. Definitely a positive experience!! More

Always a great outcome working with the people at Fernandez Honda Service center. Quick, thorough and the videos showing the inspection is great! Fernandez Honda Service center. Quick, thorough and the videos showing the inspection is great! More