Fernandez Honda

Vanessa was attentive and kept me up to date. She informed me my first oil change was free as part of my service package and I didn't know that. She informed me my first oil change was free as part of my service package and I didn't know that. More

Ms. Vanessa was very courteous and through with the alignment and the future repairs that my vehicle would need. Thank you for your excellent customer service. alignment and the future repairs that my vehicle would need. Thank you for your excellent customer service. More

javier was so nice and made the process go smoothly i highly recommend you going to him if you need help highly recommend you going to him if you need help More

Keo was very helpful & professional! He always kept me up to date on the status. They even beat the expected time for completion. He always kept me up to date on the status. They even beat the expected time for completion. More

I had a very mixed experience at this dealership. To start, sales representative Joe Campos was outstanding. I came in late on a Friday evening with absolutely no intention of buying a car. I was To start, sales representative Joe Campos was outstanding. I came in late on a Friday evening with absolutely no intention of buying a car. I was simply waiting with my brother-in-law while his vehicle was getting an oil change, as I was also waiting on an oil change at a different dealership down the road. Joe was knowledgeable, never pushy, and genuinely personable. He listened, guided me through the trade-in negotiation, and is the reason this sale happened. Unfortunately, the experience went downhill in the finance department. The finance representative, Joe Ramirez, was rude, dismissive, and disrespectful. When I declined additional warranties because they were outside my budget, he made comments that came across as essentially calling me dumb for not wanting to pay more. After that, he completely shut down. During the signing process, he offered no explanations, only saying, “Read it if you want and sign.” There was no attempt to answer questions or maintain professionalism. After the vehicle was washed, plates were being installed, I noticed paint peeling on the rear side panel. Discovering this at the very end of the process was extremely disheartening. To top it off, while we were still in the parking lot dealing with the issue, the finance representative turned off all the lights, leaving us standing in a dark parking lot. To reiterate, the only reason I am leaving a positive review now is because of Joe Campos. He deserves all the praises. More

Fernandez Honda was so great to work with! Jaime A. was my salesman and he answered every question I had with ease and made the process of buying my first car great! Gilbert M. from financing Jaime A. was my salesman and he answered every question I had with ease and made the process of buying my first car great! Gilbert M. from financing was great to work with as well! Amazing collaboration and teamwork there. I highly recommend to all my friends and family. More

I received exceptional care from the my Service Consultant, Richard Arredondo, when I brought my 2016 Honda CR-V in for long overdue maintenance. He explained to me all the recommendations that she Consultant, Richard Arredondo, when I brought my 2016 Honda CR-V in for long overdue maintenance. He explained to me all the recommendations that she needed and I was able to take care of a lot of the things that were needed. He was professional, polite, and prioritized the things that needed to be done. More

Very nice and very helpful. Everything was explained well. Keo offer to explain it to my husband. Thanks Everything was explained well. Keo offer to explain it to my husband. Thanks More

Went in today to get an oil change and told my service guy Brian about some issues I had with my vehicle, he was able to fix the problem and make sure it was under warranty so I didn’t pay out of pocket. guy Brian about some issues I had with my vehicle, he was able to fix the problem and make sure it was under warranty so I didn’t pay out of pocket. More

Great service and very professional and accommodating employees, out rep was quick, nice and fair employees, out rep was quick, nice and fair More