Back

Fernandez Honda

San Antonio, TX

4.8
1,379 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

Directions

By Type

Showing 1,379 reviews

June 19, 2025

We came in with a known issue that has a recall for Honda pilots. Sadly our VIN wasn’t part of the recall. We had hoped the tech would fix the problem that the recall was having. However he just charged us 3 More

by danieldrummond777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian in services
Jun 20, 2025 -

Fernandez Honda responded

I'm sorry for the inconvenience you faced regarding your recent visit. To assist you further, could you kindly reach out to me? It seems I couldn't locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at mfigueroa@fernandezhonda.com.  Your cooperation will help us resolve this issue promptly. Thank you. Mauricio Figueroa Service and Parts Director - Fernandez Honda mfigueroa@fernandezhonda.com

June 19, 2025

Got what I wanted for my trade in. The sales price was reasonable. Easy transaction. More

by Jason.cobb5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa , Gilbert Martinez
Jun 20, 2025 -

Fernandez Honda responded

Thank you for your feedback, we're glad to hear you had a positive experience. We strive to make the buying process easy and fair for our customers. We strive to provide a positive and transparent sales experience. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Lee Tinoco General Manager - Fernandez Honda 210.928.1500 - ltinoco@fernandezhonda.com

June 19, 2025

The staff is always extremely friendly and explains everything well. They don't nag you to add anything to your service you don't want to, but still provide all the information. I travel 30 minutes t More

by Gretchen_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert P
Jun 21, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

Personnel was courteous, quick to deliver information & reasonable in price for service. I appreciate y’all! Thank you!! More

by RuthA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales
Jun 21, 2025 -

Fernandez Honda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 19, 2025

I didn't like the shop supplies charge. 18 dollars that i was counting for something else. It should be part of the price. More

by Joselito_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jun 21, 2025 -

Fernandez Honda responded

Thank you for sharing your feedback about your recent service visit. We understand your concerns regarding the cost. We strive to offer fair and competitive pricing for all of our services. If you would like to discuss your concerns further, please don't hesitate to contact us at ltinoco@fernandezhonda.com . Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your experience.  Lee Tinoco General Manager - Fernandez Honda 210.928.1500 - ltinoco@fernandezhonda.com

June 16, 2025

They were professional and helpful any question they address our issue and in such a timely manner that our vehicle was serviced, thank you again. More

by gloriasalazar54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Claiborne
Jun 17, 2025 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2025

I’m very happy with the the outcome of my car repair. Excellent customer service. More

by Judy.garza47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent Antonio and Supervisor Eli
Jun 16, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 11, 2025

Good service great advisor and I need to make some more words to finish the min More

by Dmorebo210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 13, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2025

Brian was very professional and friendly. Brian kept me advised as service was being performed. More

by Blhaumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian in service
Jun 13, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff Brian to be so supportive during your experience here at Fernandez Honda. We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2025

Very nice and on time and have information well done and good attitude to so it went very fast More

by guerradereyes
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 13, 2025 -

Fernandez Honda responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.