Fernandez Honda

We came in with a known issue that has a recall for Honda pilots. Sadly our VIN wasn’t part of the recall. We had hoped the tech would fix the problem that the recall was having. However he just charged us 3 pilots. Sadly our VIN wasn’t part of the recall. We had hoped the tech would fix the problem that the recall was having. However he just charged us 3000$ to replace the entire infotainment head unit rather than the MOST cable that was talked about in the recall. Now days later we are having the same issue as before and have to waste more time and are 3000$ poorer. Also we have tried calling brain back to setup a discussion on how to fix this going forward and he hasn’t returned any of our calls More

Got what I wanted for my trade in. The sales price was reasonable. Easy transaction. The sales price was reasonable. Easy transaction. More

The staff is always extremely friendly and explains everything well. They don't nag you to add anything to your service you don't want to, but still provide all the information. I travel 30 minutes t everything well. They don't nag you to add anything to your service you don't want to, but still provide all the information. I travel 30 minutes to go to Fernandez Honda instead of the other Honda dealerships way closer to me because of their excellent service and prices. More

Personnel was courteous, quick to deliver information & reasonable in price for service. I appreciate y’all! Thank you!! reasonable in price for service. I appreciate y’all! Thank you!! More

I didn't like the shop supplies charge. 18 dollars that i was counting for something else. It should be part of the price. 18 dollars that i was counting for something else. It should be part of the price. More

They were professional and helpful any question they address our issue and in such a timely manner that our vehicle was serviced, thank you again. address our issue and in such a timely manner that our vehicle was serviced, thank you again. More

I’m very happy with the the outcome of my car repair. Excellent customer service. Excellent customer service. More

Good service great advisor and I need to make some more words to finish the min words to finish the min More

Brian was very professional and friendly. Brian kept me advised as service was being performed. Brian kept me advised as service was being performed. More

Very nice and on time and have information well done and good attitude to so it went very fast good attitude to so it went very fast More