Fernandez Honda
San Antonio, TX
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Today’s first service appointment, the new owner 90-day check up was great. I felt respected and treated kindly. I was in and out quickly too. Their waiting room was neat and clean too. check up was great. I felt respected and treated kindly. I was in and out quickly too. Their waiting room was neat and clean too. More
Mr Robert Jason Perales has always (consistently been about service with me understanding of my time and effort first and foremost. If it is some situation out of his hands to his best, he will efficient about service with me understanding of my time and effort first and foremost. If it is some situation out of his hands to his best, he will efficiently provide me updated information and options to help me make my choices pertaining to my car’s present service and future service options. And will consistently close our service order with, “is there anything else I can help with Ms Casas?” And if there isn’t he will remind I can always contact him even sharing that though he may be off the next day but back on such and such date and time Or that I can speak to his manager about any questions or concerns that I may have and he is not available. I share ALL THIS INFO just because it does make me feel appreciated that my business does matter at least to him that is Mr Perales consistent manner of service and I appreciate that because nowadays with each other’s time and effort most of the time you come thru feeling shorted out of our valuable time and effort. Thank you! More
Dealership was hot inside workers weren’t friendly just because your trying to make a sale which they ours did doesn’t mean you don’t have to give great customer service. I would not refer anyone here because your trying to make a sale which they ours did doesn’t mean you don’t have to give great customer service. I would not refer anyone here More
Geoff is our go to advisor. Always very professional and friendly. Always lets us know what’s going on with our vehicles and makes sure we always leave satisfied. Been going to Always very professional and friendly. Always lets us know what’s going on with our vehicles and makes sure we always leave satisfied. Been going to him for over 6 years now. Will not go to anyone else. Makes sure to always save us money the best way he can. And gives us his honest opinion. If you need a service advisor he’s your go to. Thank you for all you do! You have us customers for life! More
TJ and the others helping have been understanding and patient with our car buying/selling experience. They understood our needs and worked with us to get into a good vehicle at a VERY reasonable price. patient with our car buying/selling experience. They understood our needs and worked with us to get into a good vehicle at a VERY reasonable price. More
Went in for quick service and was met with amazing customer care. Keo Keoviva was a great consultant and went above and beyond to give me the best service possible. customer care. Keo Keoviva was a great consultant and went above and beyond to give me the best service possible. More





