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Fernandez Honda

San Antonio, TX

4.8
1,385 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,386 reviews

January 06, 2025

Went in for regular maintenance and replace fuel pump ((recall). Scheduled appointment week ahead. Fuel pump was not replaced because no one ordered the part (this was discussed when appointment was made More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Perales
Jan 07, 2025 -

Fernandez Honda responded

Hi, thank you for sharing your positive experience by Jason Perales! We look forward to your next visit! Take care!

January 05, 2025

Robert Jason always give great speedy in detail service and answers all my questions with no issues. Thanks Robert! More

by rcarmona1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason in service
Jan 07, 2025 -

Fernandez Honda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fernandez Honda! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Very customer friendly. They have been very helpful and knowledgeable about the process. Would recommend More

by electircbill81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Perales
Jan 06, 2025 -

Fernandez Honda responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

January 04, 2025

Keo Keoviva was great to work with. It was an easy process from check- to check-out. More

by a1976tiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo Keoviva
Jan 05, 2025 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

Every time I have scheduled service here the customer service is excellent. At times you may wait longer than expected. More

by claudiop121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 05, 2025 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Was able to make appointment within the Honda App however I was concerned that it didn’t provide any confirmation but at the dealership it was confirmed to have been set. More

by EBradley1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 06, 2025 -

Fernandez Honda responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

The service department extremely courteous, honest and knowledgeable. The facility extremely clean. I deeply appreciate the Honda dealership expertise service. More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arrendondo
Jan 05, 2025 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2025

The service was everything it should be. Very professional and prompt. Israel was kind and made it an easy and comfortable experience. Hats off to him! Looking forward to future visits a More

by Drumboy5b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israel
Jan 05, 2025 -

Fernandez Honda responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 01, 2025

When I reached out for information in regards to trading my vehicle the sales associate didn’t hesitate to send me so many options. They worked with my budget. It was the best hassle free experience!! More

by DHelie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Campos
Jan 04, 2025 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 30, 2024

Very nice dealership. Much better than the one I had been to before. Very helpful staff, they thoroughly went over everything with me and liked the fully interactive text More

by dshinesley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Criner, Tony Gutierrez
Jan 01, 2025 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

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