
Fernandez Honda
San Antonio, TX
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I can't emphasize enough how positive of an experience I had with Fernandez Honda. They were honest and straightforward with me at every step of the way. They made the process simple and there were no surpr had with Fernandez Honda. They were honest and straightforward with me at every step of the way. They made the process simple and there were no surprises or games. More
Richard Arredondo came out right away when I arrived at the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and whe the service center. Very professional he advised me that the parts needed was due to arrive at any moment. My car was ready when I got there and when I paid it was less than what I was quoted which I was happy. I will definitely tell my friends in San Antonio. I don’t live in San Antonio I will definitely take my car here for oil change and service when I come to visit. Thank you Richard for the EXCELLENT customer service you provided and also thank you to the technician! Keep up the great work! I am glad your long time customer brought me to Fernandez Honda! More
My experience at my last visit on 09/11/24 was not to my satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's cust satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's customer service was awful. He was not courteous, just very mechanical with absolutely no enthusiasm while serving me, and I would prefer not to have to encounter him again should I return for services. Thank you. More
Richard Villa was awesome. As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why knowledgeable , friendly, helpful. Love his honesty and kindness. More