Fernandez Honda

Everyone was helpful,kind and courteous. I was able to get an appointment right away. I was very happy to get a discount through a coupon. I was able to get an appointment right away. I was very happy to get a discount through a coupon. More

Service department outstanding g work Keo has outstanding customer service Vehicle is driving in good shape outstanding customer service Vehicle is driving in good shape More

Please are super nice. Service prompt. No problems. Jeff and Jason are cool people. Word Service prompt. No problems. Jeff and Jason are cool people. Word More

We bought a new CR-V Hybrid here recently, and we had a fantastic experience. A family member recommended the salesperson Jeanne Mann to us. Jeanne was immediately responsive, friendly, knowledgeable, and fantastic experience. A family member recommended the salesperson Jeanne Mann to us. Jeanne was immediately responsive, friendly, knowledgeable, and efficient. We told her we would be coming in on a Friday, but we would be under a time constraint due to an obligation that afternoon. I had already test driven another CR-V at a different dealership, so I knew I liked the car and wanted to move forward with one. Jeanne got to work and was able to narrow down vehicles for me and get the majority of the paperwork completed before we even arrived on Friday. When we got there, all we had to do was take the vehicle for a test drive and then sign the paperwork. The finance people (Rema and Don) were also very friendly. Overall, it was a great experience. We live in far North San Antonio, but it was worth the drive to Fernandez Honda for a great price and an easy experience. Definitely give Jeanne a call if you’re in the market for a new car! More

Was told that service might take 2 hours and was pretty spot on with the wait time. spot on with the wait time. More

I was prepared to pay for the service, but they Informed me I had a complementary service . Personnel, were very polite And answered all questions. me I had a complementary service . Personnel, were very polite And answered all questions. More

Straight to the point. Was met at the vehicle and service advisor made it quick easy and to the point. Showed me to the waiting area which was quite comfortable and self se Was met at the vehicle and service advisor made it quick easy and to the point. Showed me to the waiting area which was quite comfortable and self service drinks was a plus. I will be coming back. More

I appreciate the complimentary oil change and tire rotation that came with my new Pilot. And that it was completed so quickly was great. rotation that came with my new Pilot. And that it was completed so quickly was great. More

Keo and Mauricio provided excellent customer service and kept me updated throughout the whole process kept me updated throughout the whole process More

I was pleased how fast my vehicle was serviced. The service rep. was very informative and professional. I recieved the coupon discount and I was please with cost of my maintenance. The service rep. was very informative and professional. I recieved the coupon discount and I was please with cost of my maintenance. More