
Fernandez Honda
San Antonio, TX
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My experience at my last visit on 09/11/24 was not to my satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's cust satisfaction. I waited for about 10 till 15 minutes before someone to help me when I arrived although there were no cars in front of me. Greg's customer service was awful. He was not courteous, just very mechanical with absolutely no enthusiasm while serving me, and I would prefer not to have to encounter him again should I return for services. Thank you. More
Service is always great. Technicians always take good care of the vehicle so I never have to worry about it Technicians always take good care of the vehicle so I never have to worry about it More
Richard Villa was awesome. As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why As soon as I got to the dealership he helped me right away. Let us test drive a car before deciding what I wanted. He answered all my questions. Why knowledgeable , friendly, helpful. Love his honesty and kindness. More
Fast, friendly, very courteous and helpful! Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitel Richard was awesome!! He greeted me with a smile and made me feel at home...directed me to waiting area! Very informative and polite!! Will definitely come back because of him and the beautiful and modern dealership! More
They were kind, attentive and speedy. Plus, the waiting area is clean and welcoming. We like that they always have a well stocked water fridge. Plus, the waiting area is clean and welcoming. We like that they always have a well stocked water fridge. More