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Fernandez Honda

San Antonio, TX

4.8
1,353 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,353 reviews

May 06, 2025

Great customer service. Was getting updates about vehicle. Has a great waiting area and coffee was great. More

by Madrigal.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keosakhone
May 09, 2025 -

Fernandez Honda responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2025

Greg in the service department is very kind and helpful. I appreciate that so much. More

by Genesis G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Arh
May 08, 2025 -

Fernandez Honda responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2025

I had a great experience, I asked the help desk to help put the oil change screen instead of the take a break screen and he was very helpful. He explained to me showed me how to take care of it, and I thou More

by TexasRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
May 08, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2025

Best experience I’ve ever had purchasing a vehicle would highly recommend dealership they go above and beyond for their customer and their customer satisfaction is the best Mr. Lee and Mr. Ramirez thank you More

by Fernando0600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John M, Lee sales manager and sales John M
May 02, 2025 -

Fernandez Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fernandez Honda. If you have any further questions, please give us a call. We're always happy to help!

May 01, 2025

Outstanding! That’s what kind of service I got today at Honda with Keo. All professional and easy to talk to. Five stars. More

by Rudy.rf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keosakhone Keovia, Don Keoviva, Ruben Fuentes
May 02, 2025 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Everyone is great. They are fast, efficient and friendly not much more anyone can ask for. More

by Martha Campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rosales, Jeanne Mann
May 01, 2025 -

Fernandez Honda responded

Hello Martha, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 30, 2025

Excellent service rep. Provided realistic wait time and very professional attitude. Provided immediate check-in, upon arrival to my appointment. Nice waiting area for custo More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert Perales
May 02, 2025 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 29, 2025

Really took care of me and my needs for my car. Greatly appreciated and great service. More

by desgarcia80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo Keoviva
May 01, 2025 -

Fernandez Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 29, 2025

Staff and site location was friendly, knowledgeable, professional and clean. The process to locate, buy and drive home with a vehicle was easy and stress free. More

by M Mota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa in sales, Gilbert Martinez
May 01, 2025 -

Fernandez Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 29, 2025

nothing big but will have to say that the guy who checked me in, Gregory Ahr maybe(name on the receipt), was not very personable and most indifferent. I have been there once before and the other guy was qui More

by Rogelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Ahr
May 02, 2025 -

Fernandez Honda responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Lee Tinoco General Manager Fernandez Honda 210.928.1500 ltinoco@fernandezhonda.com

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