Fernandez Honda

Needed a transmission for a newly purchased used Silverado, general manager Mr Ridings took the lead and made sure the vehicle was serviced expeditiously at no cost to me. Silverado, general manager Mr Ridings took the lead and made sure the vehicle was serviced expeditiously at no cost to me. More

The service was quick and painless and I would come back to the dealership for more services. to the dealership for more services. More

Great dealership. They don’t stop treating you well once you’re out the door. The Service dept is great too, only charging what is necessary. They don’t stop treating you well once you’re out the door. The Service dept is great too, only charging what is necessary. More

My 2019 CRV's A/C stopped working so we went to Fernandez Honda to get the compressor seal looked at since there was an extended warranty issued, and they'd be able to tell just by looking at it. They gave m Honda to get the compressor seal looked at since there was an extended warranty issued, and they'd be able to tell just by looking at it. They gave me a Lyft to work, but I was waiting for 30 mins for them to book me one and I was late to work in the morning. There was very poor/lack of communication that they went ahead with a diagnostic as well as the cost of other services they wanted to do. My husband spent majority of his work day talking to the people at Honda. Then at the end of the day we were told the car would be ready by 4 pm to pick up and I waited until 5:15 pm to get the key back while the car was sitting just outside the lot because I was waiting on the representative. Now we have to take it in again to address the issue because we couldn't keep it overnight with it being out only car to get home and work the next day. Very disappointed in the communication skills, timelines, and competency shown during our appointment. More

Took good care of me and my car. Made me feel like family at this dealership. Made me feel like family at this dealership. More

Great service and prices and nice staff and wait times are great I recommend this dealership and is very close to my home are great I recommend this dealership and is very close to my home More

Technician was very helpful and gave full detail of the service. Waiting area very comfortable. service. Waiting area very comfortable. More

The service beyond great. Way better than wichita Ks service where I’m from. Thank you Way better than wichita Ks service where I’m from. Thank you More

The sales person was courteous and knew his product. Finance person was super. Good snacks. Finance person was super. Good snacks. More

My usual Service Advisor Jason was not initially avail. so I was helped by Richard who was terrible! He had bad customer service skills (did not return my on-site text questions) nor did he ask me where I so I was helped by Richard who was terrible! He had bad customer service skills (did not return my on-site text questions) nor did he ask me where I purchased old battery(I knew there was still credit left on it). Luckily Richard was going to Lunch and handed me over to Jason! More