Fernandez Honda
San Antonio, TX
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Easy to get an appointment with. Most of the service guys are helpful. Took awhile to finally figure out one issue with my vehicle when it was getting poor gas mileage. I goggled it Most of the service guys are helpful. Took awhile to finally figure out one issue with my vehicle when it was getting poor gas mileage. I goggled it and asked my husband and it turned out to be exactly what the problem was. More
Everything was great EXCEPT that my oil change and tire rotation almost took 2.5 hrs. I just can’t comprehend an oil change and tire rotation taking that long ? rotation almost took 2.5 hrs. I just can’t comprehend an oil change and tire rotation taking that long ? More
Gregory…was awesome! He made sure I got a loaner to get to and from work. Looked into my insurance coverage to ensure I didn’t pay for something that was covered. Overall He made sure I got a loaner to get to and from work. Looked into my insurance coverage to ensure I didn’t pay for something that was covered. Overall service was great! More
I am a returning customer. I shopped around test drove and even signed a credit application and was about to sign for the purchase of a vehicle when I really wanted a truck bec I shopped around test drove and even signed a credit application and was about to sign for the purchase of a vehicle when I really wanted a truck because they said I could never get one in my price range even with a trade in and I am glad I didn't sign. I decided to sleep on it. I decided to go back to where I started years ago. Glad I did because I was able to keep my vehicle, with no trade in and I got a lower monthly payment on a truck which was what I really wanted in the first place. I was able to sign a 4.5 year note rather than the 6 year the another dealership offered me as well. My sales guy wasn't pushy either he even let me test drive the truck to my mechanic. He said we only sale great vehicles no problem. I am a single female and an overthinker and my sales guy put up with me like a champ. I am a happy customer! More
Excellent service and communication. They consistently keep me informed about my vehicle’s status, and the video walkthroughs they provide are a great touch. They consistently keep me informed about my vehicle’s status, and the video walkthroughs they provide are a great touch. More
When we came to the dealership, they were very welcoming. We had already set an appointment with Javier. It was a very easy transaction after dealing with Javier we dealt with G very professional, very clean We had already set an appointment with Javier. It was a very easy transaction after dealing with Javier we dealt with G very professional, very clean would definitely buy a car from them again. More
I appreciate Mr. Jason being courteous and helpful with helping me, all staff that I had asked a question to were nice and professional. Good team overall! Jason being courteous and helpful with helping me, all staff that I had asked a question to were nice and professional. Good team overall! More





