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Fernandez Honda

San Antonio, TX

4.8
1,717 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,717 reviews

July 03, 2026

Easy to work with and great customer service. Will definitely recommend to friends and family More

by juanahardwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo in the Service Department
Jul 03, 2026 -

Fernandez Honda responded

Hi, thank you so much for your positive comments about Group 1 Honda South San Antonio! Thanks again for the recommendation, and have an amazing day!

July 02, 2026

Easy and friendly. Clean facility, nice staff and very accommodating with us and our children. More

by guzmanmarc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Campos, 5 stars
Jul 03, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 30, 2026

Keo was very helpful and prompt to answer back, kept me updated on status of my vehicle. All issues were taken care of in a timely manner. More

by Deleon.yadira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keosakehone Keoviva
Jul 02, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 28, 2026

From sales to financing reps. .all are the best I have experienced in my career buying experience. I have gone back 4 times to trade in my cars and get an updated version since 200 More

by SG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rosa Mendez - sales; Michael Crawford - finance
Jun 29, 2026 -

Fernandez Honda responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 28, 2026

Awesome customer service for everyone works in this dealership thank you for everything so much More

by jagojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Arredondo
Jun 29, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

The staff was friendly, professional, and very helpful with any questions or concerns I had throughout the entire process. The financing process was also quick and easy, and by the time I was done, my car More

by Hayden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 29, 2026 -

Fernandez Honda responded

Hi Hayden, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2026

Excelente servicio, muy satisfecho con el servicio realizafo a mi auto y en especial a Vanesa con su incredible atencion. More

by Bravootniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Jun 26, 2026 -

Fernandez Honda responded

Hola, nos esforzamos por lograr la satisfacción total de nuestros clientes y nos alegra saber que tuviste una experiencia tan positiva. No dudes en contactarnos si necesitas algo más.

June 24, 2026

Very helpful staff, I have been going to this location for about ten years and never been disappointed. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jun 26, 2026 -

Fernandez Honda responded

Hi Brenda, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 23, 2026

Very disappointed took 3. 5 hours for an oil change and tire rotation and the advisor didnt bother to let me know More

by mejiafrancisco29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Jun 26, 2026 -

Fernandez Honda responded

Thank you for taking the time to share your feedback. I sincerely apologize that your visit did not meet your expectations. Waiting 3.5 hours for a routine oil change and tire rotation without receiving an update is understandably frustrating, and that is not the level of communication or efficiency we strive to provide. At Group 1 Honda South San Antonio, we value our customers' time and expect our team to keep customers informed throughout their visit, especially when delays occur. Your comments have been shared with our team so we can address these concerns and improve our processes. I would appreciate the opportunity to speak with you personally, learn more about your experience, and work toward restoring your confidence in our service department. Please feel free to contact me directly at 210-507-0297 at your convenience Mauricio Figueroa Service and Parts Director - Group 1 Honda South San Antonio mfigueroa@group1auto.com

June 23, 2026

I love that I can trust Fernandez Honda with my car the service department crew are truly honest about the service my car needs and they don’t try to rip you off count on them for your car needs you can tr More

by hopeq66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 23, 2026 -

Fernandez Honda responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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