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Fernandez Honda

San Antonio, TX

4.8
1,356 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,356 reviews

January 31, 2024

Courteous knowledgeable employees I also get my cars serviced here all the time since first purchased Happy to see their smiling faces and I leave feeling at ease More

by momos2mex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shade
Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 31, 2024

We love the staff for their dedication and professionalism and their friendliness and overall commitment to their customers More

by Rsoto7447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli and Richard Arredondo and Joe Campos
Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

The evening crew under the manager Eli were very patient, helpful n understanding. All around awesome. Thank you guys. More

by pablozavala13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
Feb 01, 2024 -

Fernandez Honda responded

Thank you for the kind words Pablo! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 30, 2024

SERVICE DEPARTMENT: This dealership is very accommodating to a customer's needs. The employees work together as team. .They are knowledgeable, friendly, & courteous. More

by msirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Jan 31, 2024 -

Fernandez Honda responded

Thank you for sharing your positive experience with the service department. We're glad to hear that our dealership was accommodating, the team worked well together, and that the employees were knowledgeable, friendly, and courteous. We appreciate your positive comments and look forward to serving you in the future!

January 30, 2024

They were very quick with oil change. But after I got home I realized the hadn’t secured the under the car protector. I returned Monday and Anthony went out of his way to make it a priori More

by gaguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Feb 01, 2024 -

Fernandez Honda responded

Thank you for bringing this to our attention, and we apologize for any inconvenience. We're glad to hear that Anthony was able to address the issue promptly and make it a priority to secure the undercar protector. Your feedback is valuable, and we appreciate your understanding. Safe travels!

January 26, 2024

Excellent services, very professional personal, beautiful facilities Geoff Tassey answer all of our questions and make us feel comfortable. More

by mamoreno44
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jan 30, 2024 -

Fernandez Honda responded

We're delighted to hear about your excellent experience with our services and the professionalism of our team, especially Geoff. Making customers feel comfortable is a priority for us. Thank you for your positive feedback!

January 24, 2024

Robert was polite, professional and respectfully kept me in the loop with my vehicle status. Appreciated his willingness to help and listen to my needs and concerns. More

by Sophie Wendeborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jason
Jan 25, 2024 -

Fernandez Honda responded

Thank you Sophie for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 21, 2024

I have bought all our family cars and use their services because they are reliable and fast More

by Mmartin7728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard arredondo
Jan 23, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Service rep Chase did a great job during our transaction. Ii didn’t have appointment, but got me in with a low tire Pressure reading. Explained approximate time. I did need a tire, but I sure if I was cove More

by mammalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Malone
Jan 26, 2024 -

Fernandez Honda responded

Thank you for sharing your positive experience with service rep Chase! It's great to hear that he did a great job getting you in without an appointment and addressing the low tire pressure issue. We're glad he checked on your warranty coverage and was able to save you some money. Safe and happy driving!

January 21, 2024

I worked with Brian and he did a really good job at breaking everything down and making it make sense in terms of the maintenance my actually needed. Didn’t over sell me on anything, and I loved that. More

by Davilia.sabino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 23, 2024 -

Fernandez Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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