Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fernandez Honda

San Antonio, TX

Overview
Reviews
Vehicles
4.8
1,670 Reviews
Call Dealership (210) 928-1500
View Awards

8015 Interstate 35 S

San Antonio, TX

78224

Directions

By Type

Showing 1,670 reviews

August 03, 2024

I don't like writing negative reviews, but I feel the bait and switch tactics need to be addressed. I scheduled my car service through their service site using the link they provided. I selected the serv More

by HMiranda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Report | Print
Aug 09, 2024 -

Fernandez Honda responded

HMiranda, Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please feel free to contact me. John Ridings General Manager jridings@fernandezhonda.com

August 01, 2024

Dealership is a great place to buy & service my vehicle, been with them for years. More

by Stephlazar1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregg Arh., Gilbert Martinez
Report | Print
Aug 02, 2024 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2024

Salesmen G. Dugosh, was excellent to me and my family. Everyone was very friendly. Thanks More

by Bgarza2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager , George Dugosh
Report | Print
Aug 02, 2024 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2024

Great people, we're willing to work with me and my family! Definitely would go back! More

by vivian.retiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Vela, Gilbert Martinez
Report | Print
Aug 01, 2024 -

Fernandez Honda responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 30, 2024

Asked for an oil change. Got an oil change. Recommend other services. I declined them. More

by michellenentwich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Ahr
Report | Print
Aug 01, 2024 -

Fernandez Honda responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

July 30, 2024

Excellent customer service by Greg the service advisor, everything was great highly recommended definitely return customer, More

by jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory , Vanessa Robles
Report | Print
Aug 01, 2024 -

Fernandez Honda responded

Hi Jaime, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Scheduling my appointment was very convenient and easy to do. I was able to get the time and date that I requested on the first try. More

by rfrausto21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jul 29, 2024 -

Fernandez Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 27, 2024

Fernandez Honda employees who helped me were comforting during my stress and helped me to understand what was required. More

by sallieulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, John, Miguel, and John in Service.
Report | Print
Jul 29, 2024 -

Fernandez Honda responded

Hi Sallieulmer, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 26, 2024

Great customer Service. They get you in and out. Very great customer service. Everyone is so polite. More

by Mylllexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Jul 26, 2024 -

Fernandez Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 22, 2024

I feel the auto service side members at the desk of Fernandez Honda are dishonest about there service pricing.ask questions about the process of your service and price around with other dealerships. More

by Abmedrano35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard
Report | Print
Jul 26, 2024 -

Fernandez Honda responded

Abmedrano35, I appreciate you taking the time to inform me about your recent service experience, and I deeply regret any inconvenience you may have encountered, I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more details of what took place during your experience. John Ridings General Manager jridings@fernandezhonda.com

1
...
66
67
68
...
167