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Fernandez Honda

San Antonio, TX

4.8
1,376 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,376 reviews

August 04, 2023

The dealership like most dealerships will say just about anything to make a sale. I highly recommend you check their work, before you drive off to ensure they completed the service you paid for. I pa More

by lori_sndvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey
Sep 12, 2023 -

Fernandez Honda responded

Thank you for bringing your service experience to my attention. This should not have happened. Ensuring your satisfaction is our ultimate goal and your feedback is important to us. We would like to use your case as a learning opportunity to improve our customer service. Please contact me at your earliest convenience. I look forward to hearing from you. John Ridings General Manager 210-507-0279 jridings@fernandezhonda.com

August 03, 2023

I highly recommend Fernandez dealership. I always have excellent service and peace of mind on any Auto Maint needed. Excellent turn around time on my auto service Window time-frame. Being More

by pemart594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg-Service Dept & several others that have also assisted me!, Aaron Sanchez , Don Keoviva, Joe Campos, Jeanne Mann, Rudy Criner, Joshua Verdin
Aug 08, 2023 -

Fernandez Honda responded

Thank you for your kind words and this wonderful review!

August 02, 2023

I am very satisfied about my both vehicle they do good and excellent work Grag is doing good job. More

by Hirenlad188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grag
Aug 04, 2023 -

Fernandez Honda responded

We are glad we could help!

August 02, 2023

George helped me so well during my visit. He was friendly and super helpful. All of the staff members at Fernandez Honda were polite and helpful! More

by jggarcia1207
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Martinez , George Dugosh
Aug 08, 2023 -

Fernandez Honda responded

We're happy you found our staff to be so supportive during your experience here at Fernandez Honda.

August 01, 2023

Customer friendly dealership with associates who always put customer first. Service on vehicle completed just as promised. More

by EstherG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Aug 02, 2023 -

Fernandez Honda responded

We are very happy to have provided you with such a positive experience!

August 01, 2023

Courteous, friendly, informative, quick, timely. Anthony Bain should be the example for all service conducted More

by geraldjreininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Brain
Aug 04, 2023 -

Fernandez Honda responded

We're happy you found our staff to be so supportive during your experience here at Fernandez Honda.

July 31, 2023

Gorge. was great he was every He was very knowledgeable about the vehicle And make sure that We got the best deal More

by Wglawrence1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Dugosh
Aug 02, 2023 -

Fernandez Honda responded

We're happy you found our staff to be so supportive during your experience here at Fernandez Honda.

July 28, 2023

Was very disappointed. Went in to get a new key for my vehicle. Waited for 4 hours for the key to be programmed. No wait time was communicated. Additional fees were added t More

by jacobmartinezsilva7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray Barrera
July 28, 2023

Arrived early, no problem; took my car. Done within 25 Minutes. Great! Thanks good job More

by Rccruz_2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Jul 30, 2023 -

Fernandez Honda responded

We are glad we could help!

July 27, 2023

Excellent service. Inhad a great experience today getting my vehicle serviced. The facilities we updated. The waiting room had be updated and had places to do work as w More

by P Tejeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Jul 30, 2023 -

Fernandez Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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