Fernandez Honda

Good Dealership This is a very good dealership. Our sales person was Ruben Fuentez, He is a very friendly professional who made sure that we, his customers, were co This is a very good dealership. Our sales person was Ruben Fuentez, He is a very friendly professional who made sure that we, his customers, were comfortable and informed as to the progress of the deal. The one thing I am somewhat upset about is the long waiting period for someone to do the paperwork. More

Slowest Car Sale Slowest car purchase ever! Purchased a Honda CR-V from Fernandez Honda. Came in at 1:30. Decided to buy the car by 2:30, and it took 4 more hours to c Slowest car purchase ever! Purchased a Honda CR-V from Fernandez Honda. Came in at 1:30. Decided to buy the car by 2:30, and it took 4 more hours to close a cash sale. They had 20+ sales staff but not enough people to close deals. Gil "G" Martinez closed the deal efficiently once in his office and was very helpful. Tammy in sales got us through the test drive just fine. The part that fell apart was the lengthy time in between. We traded in an old car and they were slow to evaluate it. After waiting for 3 hours, I called the sales manager's cell phone (we met him at the beginning of the process, he gave us his card) and got a voicemail. I left a polite, but direct message that we were frustrated with the process. Received no call back. Waited another hour. We were late to pick up our son and cancelled plans for a Friday night trip to visit family due to these delays. The signs showed Mr. Shaw as Dealer of the Year. Not sure how this happened. I will never shop at Fernandez Honda again. More

SERVICE ON OUR CRV WE FEEL WE NOT TREATED BY SERVICE DEPT FAIRLY - OVERCHARGED 10.00 AND THE CAR WASH WAS A MESS. THERE WAS A MORE RECENT COUPON FOR 29.99 EXPRESSED OIL WE FEEL WE NOT TREATED BY SERVICE DEPT FAIRLY - OVERCHARGED 10.00 AND THE CAR WASH WAS A MESS. THERE WAS A MORE RECENT COUPON FOR 29.99 EXPRESSED OIL CHANGE AND SERVICE WRITER FAILED TO DISCLOSED AND TOLD US THAT WAS A 10.00 DISCOUNT. THE NEWER COUPON SHOWS REGULAR PRICE TO BE 39.99 AS CHARGED. THIS IS NOT THE FRIENDLY NEIGHBOR CARE AS OTHER DEALERS. WE BROUGHT THE CAR THERE! More

Great customer service It was our first time shopping at Fernandez Honda. We had a pleasant experience purchasing our brand new vehicle, definitely will continue to do busin It was our first time shopping at Fernandez Honda. We had a pleasant experience purchasing our brand new vehicle, definitely will continue to do business there. More

Thanks Fernandez!! if you want a great deal, come in and ask for Julian! he answered all my questions and had me in and out of the dealership in no time! everyone was su if you want a great deal, come in and ask for Julian! he answered all my questions and had me in and out of the dealership in no time! everyone was super friendly! More

Great Service We arrived and were immediately greeted by Jeison. He was very knowledgeable and patient with our questions. Process went rather smooth. We will defin We arrived and were immediately greeted by Jeison. He was very knowledgeable and patient with our questions. Process went rather smooth. We will definitely return for any future purchases. More

Awesome! Sam Flores was very attentive and always went the extra mile to make things more comfortable with this not so desirable experience. Nevertheless, it w Sam Flores was very attentive and always went the extra mile to make things more comfortable with this not so desirable experience. Nevertheless, it was an awesome experience. I love my car and I do recommend this dealership and you should ask for Sam to get the same experience. Thanks Sam I appreciate everything you did. More

Excellent customer service Isreal was awesome Rey friendly and courteous and met all of our needs.I highly recommend him and he should be rewarded for his efforts Isreal was awesome Rey friendly and courteous and met all of our needs.I highly recommend him and he should be rewarded for his efforts More

Best car buying experience I have ever had. Salesman was straight forward. There was no haggling. They let us know everything up front and Finance manager was kind and helpful. I would recommend Salesman was straight forward. There was no haggling. They let us know everything up front and Finance manager was kind and helpful. I would recommend this place to anyone who wants a hassle free car buying experience. More

Greatest service Robert Zarate was an amazing car sales he was with us till we where happy with our car. Fabian the person helping with financial did everything he cou Robert Zarate was an amazing car sales he was with us till we where happy with our car. Fabian the person helping with financial did everything he could to find us the best deal. We are very happy with our purchase. Thank you Fernandez Honda. More