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Fernandez Honda

San Antonio, TX

4.8
1,651 Reviews

8015 Interstate 35 S

San Antonio, TX

78224

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Showing 1,651 reviews

February 10, 2026

Very impressed with the courteous and speedy service provided by their agent Mr. Tassey. Definitely no complaints only compliments. Thank you More

by Tia Pete
Workmanship
Recommend Dealer
Yes
Employees Worked With
Geoff Tassey
Feb 12, 2026 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2026

Both Keith and JC were very helpful, that is until after the sale. Now about a month after the deal , after many promises we are still waiting. Keith and JC had us sign a “we owe” sheet indicating the agre More

by Porter_carlos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keith and JC
Feb 18, 2026 -

Fernandez Honda responded

We appreciate the review and apologize for the delay. We would like to clarify that our. We Owe form is a signed document provided to protect our customers. It outlines any items such as a second key, service, windshield repair, or other agreed-upon items that could not be completed at the time of delivery. This document ensures there is a clear, written commitment from our dealership so those items are properly fulfilled after the sale. If there has been any delay or miscommunication regarding the items listed on your We Owe, that is certainly not our intention, and we sincerely apologize for any frustration it has caused. We stand behind the commitments documented on that form and would welcome the opportunity to review your file and provide a clear update on the status. Please contact us directly so we can address this promptly. We appreciate your business and the opportunity to make this right. Thank you Lee Tinoco General Manager - Fernandez Honda ltinoco@group1auto.com 210.928.1500

February 08, 2026

Great experience. ..check in was quick. The Honda representative was courteous and knowledgeable. Waiting room was clean and stocked with coffee, water, and snacks. More

by tag1898
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Gilbert Martinez
Feb 11, 2026 -

Fernandez Honda responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 07, 2026

Always a great outcome working with the people at Fernandez Honda Service center. Quick, thorough and the videos showing the inspection is great! More

by nelliedlc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Perales
Feb 11, 2026 -

Fernandez Honda responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2026

The service advisor was very patient and professional answering all of my questions regarding the service of my Honda CRV. Thank you. More

by rosemary.bramble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Ahr
Feb 08, 2026 -

Fernandez Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2026

They have made me feel like a valued member of their family for over 10 years. I appreciate the support. More

by Jfolkeson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Latham
Feb 08, 2026 -

Fernandez Honda responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2026

Easy to get an appointment with. Most of the service guys are helpful. Took awhile to finally figure out one issue with my vehicle when it was getting poor gas mileage. I goggled it More

by cathymaem
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keo in service dept
Apr 04, 2026 -

Fernandez Honda responded

Thank you for your feedback. We’re glad to hear our team has been helpful, though we apologize for the delay in accurately diagnosing your vehicle concern. We understand how frustrating that can be and will review this with our team to improve diagnostic efficiency. We hope to provide a more precise and timely experience next time.

January 30, 2026

Everything was great EXCEPT that my oil change and tire rotation almost took 2.5 hrs. I just can’t comprehend an oil change and tire rotation taking that long ? More

by Mark Mireles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 06, 2026 -

Fernandez Honda responded

Thank you for your honest feedback! We apologize for the longer than expected wait time during your visit. Rest assured, we take all feedback seriously and we'll work to improve our efficiency in the future. We appreciate your business and hope to see you again soon! Fernandez Honda - (210) 253-8500

January 30, 2026

Gregory…was awesome! He made sure I got a loaner to get to and from work. Looked into my insurance coverage to ensure I didn’t pay for something that was covered. Overall More

by Clozano82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory - Services
Feb 03, 2026 -

Fernandez Honda responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fernandez Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2026

I am a returning customer. I shopped around test drove and even signed a credit application and was about to sign for the purchase of a vehicle when I really wanted a truck bec More

by heathercharo980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Cruse
Feb 03, 2026 -

Fernandez Honda responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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