Fernelius Toyota

We brought our RAV4 in for yet another recall, the second one for the same problem. They waited close to a year, from our first notification of this recall, before finally bringing our car in to be fixed. In one for the same problem. They waited close to a year, from our first notification of this recall, before finally bringing our car in to be fixed. In the meantime, another part failed on our car, as a result of this problem not being fixed when it should have been. They, of course, refuse to fix this secondary problem. The service manager mentioned was arrogant and condescending, and in no way tried to work with us. He just lost them 3 future sales, one in the immediate future. We thought this was a great dealership, too, until this came along. I hope they enjoy the money they saved in helping us with this problem, because they lost a lot more in the long run. More

Great experience will tell others how great it was and will come back in the future. First time getting a new truck and felt appreciated. will come back in the future. First time getting a new truck and felt appreciated. More

Third car from same salesperson. The staff always goes out of the way to insure all our concerns are addressed. The selection process is easy as is the final closure of the deal. Thank you Chrissy! out of the way to insure all our concerns are addressed. The selection process is easy as is the final closure of the deal. Thank you Chrissy! More

I highly recommend purchasing your next car or truck from Fernelius Toyota, CDJR family. Travis, Hugh, and Chrissy were professional, courteous, responsive and knowledgable. The experience was seamless from Fernelius Toyota, CDJR family. Travis, Hugh, and Chrissy were professional, courteous, responsive and knowledgable. The experience was seamless from start to finish and I look forward to the next vehicle purchase from Fernelius Toyota, CDJR. More

Dealing with Curt Gardner at Fernelius was a pleasure. He made the car buying experience painless. If you are looking to do business with a place that understands the importance of customer service, then Cur made the car buying experience painless. If you are looking to do business with a place that understands the importance of customer service, then Curt is the man to see! More

Went up to just look into buying a new truck and drove away in one, was very satisfied. Curt was very helpful and answered all of my questions. away in one, was very satisfied. Curt was very helpful and answered all of my questions. More

LeeAnn worked hard to make sure we found the perfect car, very friendly and easy to work with, low pressure! She definitely went above and beyond for us. The vehicle was delivered to us in immaculate condi very friendly and easy to work with, low pressure! She definitely went above and beyond for us. The vehicle was delivered to us in immaculate condition. Would definitely purchase a car from her again. The dealership is lucky to have her on their team. More

My buying experience was simply amazing. Lenny was very easy to work with and Heath in Fiance did a great job going over all of the paperwork. easy to work with and Heath in Fiance did a great job going over all of the paperwork. More

I loved the atmosphere that Fernelius offered us. Their willingness to work with us and positive, happy attitude makes it worth coming back. You will get the feeling that you have known them your whole li willingness to work with us and positive, happy attitude makes it worth coming back. You will get the feeling that you have known them your whole life. Thanks to all who made our experience smooth and pleasurable! Nathan More

We had a very good experience at this dealership. We bought a Toyota Corolla 4 years ago and loved it. The Corolla was totaled a few weeks ago in a rollover accident. We had such a good experience with bought a Toyota Corolla 4 years ago and loved it. The Corolla was totaled a few weeks ago in a rollover accident. We had such a good experience with the Corolla we decided to stick with Toyota even though it was more expensive than a Hyundai Sonata. This time we decided to go a little bigger and bought a Camry. I hope we will like it as much as the Corolla. So far we love it! More