Fernley Chrysler Dodge Jeep Ram

Excellent service no pressure sales. Told them what I wanted and they made it work. Would recommend to anyone. Andrew was excellent, new his product. wanted and they made it work. Would recommend to anyone. Andrew was excellent, new his product. More

They do a good job except when they rotate the tires they never check the tire pressures on all tires everything else is a great never check the tire pressures on all tires everything else is a great More

11/30/2020No stars. I will keep it short, if 11/30/2020 No stars. I will keep it short, if possible. I was attempting to purchase a 2021 Cherokee using their online sales process. The page d 11/30/2020 No stars. I will keep it short, if possible. I was attempting to purchase a 2021 Cherokee using their online sales process. The page detailing the car price was quite clear and showed an itemized list of all prices and rebates. I had some trouble completing the final page so I called their "concierge". Wasn't long before a salesman called and told me there was a "mistake" with the posted prices and that a rebate had been posted twice. Also, I was told they couldn't complete the transaction with any rebates since the car was still in transit although a person I had spoken with earlier had told me the car had just come in to their lot. The salesman did tell me he would be able to give me a "great deal" but for more than was advertised. Sound like "bait and switch" to anyone else? I looked at several other cars on their website and lo and behold, they all had the same "mistake". The sales manager was supposed to call, but surprise, he never did. Be forewarned if you intend on doing business there. More

You all were so amazing and made this the easiest car buying experience I've ever had! I appreciate your willingness to work with me and finding exactly what I was looking for. Thank you! buying experience I've ever had! I appreciate your willingness to work with me and finding exactly what I was looking for. Thank you! More

Purchased vehicle from afar by text and email. No issues were encountered and everything went smoothly. Would purchase again from Dolan and would definitely recommend this dealership. were encountered and everything went smoothly. Would purchase again from Dolan and would definitely recommend this dealership. More

I have tried multiple times to respond to the initial email I received from this dealership and they all get bounced back to me as spam. The only reason they get one stars is because I assume they have n email I received from this dealership and they all get bounced back to me as spam. The only reason they get one stars is because I assume they have no idea this is happening. Update: 12/30/20 I have waited until now to update this review because I ended up buying a Jeep from Dolan Fernley Jeep. I have nothing but good things to say about them. After my initial review the General Manager, Tom Werbeckes contacted me and I was able to give him the specific build requirements I wanted for my Wrangler. He was extremely attentive to what I was looking for and over the many days that we had conversations, he never forgot anything we had previously discussed. He also was 100% helpful and absolutely honest about every aspect the order. The deal we struck was a fine deal and I am very pleased with our dealings. When my Wrangler arrived Eli is the salesman that finalized all the paperwork and the small details. He was wonderful to work with, very friendly and a great help in getting everything wrapped up. By far this is the best car buying experience I have ever had. More

Merrill-Lyn and her team were nothing short of outstanding - from the initial phone call thru the entire service on my Jeep. They did an excellent job and I appreciate their efforts. outstanding - from the initial phone call thru the entire service on my Jeep. They did an excellent job and I appreciate their efforts. More

The most pleasant staff and knowledgeable sales person, listened to our needs and wants, didn’t try to just make a sale, finance manager was thorough and quick. Would recommend their services to anyone, wi listened to our needs and wants, didn’t try to just make a sale, finance manager was thorough and quick. Would recommend their services to anyone, will definitely use them in the future More

Fernley Dolan was a le to get me exactly what I wanted with my Big Horn. Sales was easy going and down to earth, was a pleasure doing business with them. with my Big Horn. Sales was easy going and down to earth, was a pleasure doing business with them. More

Very thankful for Fernley Chrysler Dodge Jeep Ram on helping me and my family get a new vehicle. I would like to thank and recommend Jesus or Eli for being very knowledgeable and helpful during the proc helping me and my family get a new vehicle. I would like to thank and recommend Jesus or Eli for being very knowledgeable and helpful during the process. More