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Fernley Chrysler Dodge Jeep Ram

Fernley, NV

4.4
91 Reviews

1395 E Newlands Rd

Fernley, NV

89408

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Showing 91 reviews

August 07, 2020

Excellent Service Very professional and excellent service from Dolan Fernley Chrysler Dodge Jeep. They didn't have the exact car I wanted, so they ordered it to my exac More

by phug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Dolan, James Lea, and Nyjui Barnett
Aug 07, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thank you for doing business with us at Dolan Fernley Chrysler Dodge Jeep Ram. It is our goal to help customers into a vehicle that meets their needs and I am thrilled to hear that our team came through and delivered. Congrats & safe travels!

July 23, 2020

Purchasing my new car was easy and customer service was great! My salesperson (David) was helpful and had the right answer for all my questions. More

by Michael Yahraes
Recommend Dealer
Yes
Employees Worked With
David Diaz
Jul 23, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thank you for leaving us a five-star review, Michael! David is great to work with and we're pleased to hear that he made the right impression during your visit to Dolan Fernley Chrysler Dodge Jeep Ram. We are lucky to have your business and hope you enjoy your new car!

July 22, 2020

Very pleased with purchasing my Dodge Ram at Dolan Fernley Jeep Dealer. I was treated great by my Sales person Chad Brandon and he helped with all my questions per the Ram I purchased. I was also giv More

by Severin Morrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Brandon Sales Rep, Michael Crawford Finabce, Service Rep ((forgot name)
Jul 22, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Hi Severin, thank you for taking the time to share your feedback for Dolan Fernley Chrysler Dodge Jeep Ram! It is wonderful to see Chad walked you through the sales process to ensure you found the best option. We're honored to have earned your business and we look forward to working with you next time!

July 06, 2020

We received outstanding customer service. They found me a car that met all of my needs and more. It was a very pleasant experience. Thank you. More

by Albilly66
Recommend Dealer
Yes
Employees Worked With
David Diaz and Nadia
Jul 07, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us a five-star review! We are committed to finding the best option for customers and it is wonderful to hear that came true for you. On behalf of everyone at Dolan Fernley Chrysler Dodge Jeep Ram, we wish you safe travels in your new car.

June 28, 2020

Merrill-Lyn was great. Our service DEF light came on traveling from California to Idaho. They got us right in an has us back on the road in an hour and a half. Great service!! More

by Bruce
Recommend Dealer
Yes
Employees Worked With
Merrill-Lyn
Jun 29, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Bruce, thanks for taking the time to leave us a review. I am glad to hear that the Dolan Fernley Chrysler Dodge Jeep Ram team got you back on the road. Safe travels!

June 09, 2020

Great customer service, got us into the vehicle we wanted. Everyone was so nice to work with and they made sure we left as happy customers. More

by Cassidiej
Recommend Dealer
Yes
Employees Worked With
Russ
Jun 10, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Hi Cassie - There is nothing we love more than hearing that our customers are driving home from Dolan Fernley Chrysler Dodge Jeep Ram in the cars they want - congratulations! All of us are grateful for your business as well as your kind review.

June 05, 2020

This was the first time I ever visited this dealership This was the first time I ever visited this dealership and I had a very good experience. The counter service person was very nice and very helpful t More

by Phyllee
Recommend Dealer
Yes
Employees Worked With
MERRILL-Lyn
Jun 08, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thank you for reviewing Dolan Fernley Chrysler Dodge Jeep Ram! Your feedback made our day and we look forward to taking care of you next time!

May 29, 2020

Staff was Friendly however issue was not resolved. Due to the counter staff writing the work order wrong. Once addressed and pointed out, All I was told was “to keep an eye on it”. Hmmm!!! More

by Munchdawg2020
Recommend Dealer
No
Employees Worked With
Merrill and mechanic Earl
Jun 01, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

This doesn't sound like the thorough and accommodating service I expect from my team, and I'm disappointed to see that you are dissatisfied. I'd like to speak with you directly about your concerns. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lucas Kunze - Service Manager - 775-433-6110

May 25, 2020

The staff at the Reno Dolan were fabulous. Cheyenne the gal I dealt with was so easy to work with and so patient with me. More

by lvhclark
Recommend Dealer
Yes
Employees Worked With
Cheyenne, and Stevie
May 26, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thanks for shopping at Dolan Fernley Chrysler Dodge Jeep Ram and for giving a shout out to Cheyenne! We hope you love your new vehicle!

April 09, 2020

Best experience ever ! Everyone was so knowledgeable and friendly, they helped us find exactly what we needed to flat tow behind our new motorhome and have as an everyday D More

by Cnwjenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Tom, Chad and Nadia
Apr 09, 2020 -

Fernley Chrysler Dodge Jeep Ram responded

Thank you for leaving us a five-star review. At Dolan Fernley Chrysler Dodge Jeep Ram, we strive to provide top-notch service for customers and it's great to hear that our team hit the mark. Safe travels in your Jeep Cherokee Latitude Plus!

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