Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Very proactive service. Extremely customer focus and went out of their way to take care of me. Work was perfect, no issues. Pickup if car and drop off could have been no easier. out of their way to take care of me. Work was perfect, no issues. Pickup if car and drop off could have been no easier. More

Had a service issue covered by the warranty and needed a car for a couple of days. William the service advisor is very good but Alfa Romeo has strict guidelines for them not in favor of their customers. The car for a couple of days. William the service advisor is very good but Alfa Romeo has strict guidelines for them not in favor of their customers. They put me in a very low end rental after waiting 10 days to get by car in and being told in advance I will likley need a car. I was informed by the service manager Eddie since I bout my car in WPB the customers that bought in Fort Lauderdale get preferred treatment/service. This shocked me. I bought my car several months before this location was open and I live in Fort Lauderdale. My car was finished at 5:30 PM on a work day. I received a text that said if I dont pick up my car by 10 AM the next day I will be charged for the rental, this also shocked me as I had to work and lunch time would have been best for me to come do the swap. Anytime I go there it feels like its geared more towards them and not the customer. I never had this experience with Lexus or Lincoln, they are the polar opposite. I really enjoy my Alfa but think this will be the last because of the customer service. I hope it gets better. I would love to leave them a rave review and feel better about my relationship with them. More

Everything was excellent great service got everything done quickly and efficiently Greg Beaumont is the best service advisor Ferrari of Long Island service team for the win! done quickly and efficiently Greg Beaumont is the best service advisor Ferrari of Long Island service team for the win! More

Excellent service from Brian the service manager and Luciano my service writer. Highly recommend !! Was very happy with the way I was treated, I will be using them for all my needs in the future. Luciano my service writer. Highly recommend !! Was very happy with the way I was treated, I will be using them for all my needs in the future. More

CESAR VALDEZ - I was travelling through Ft. Lauderdale and had an issue with my 2010 Ferrari California. Cesar Valdez took extremely good care of me. He was instrumental in getting my issue resolved in and had an issue with my 2010 Ferrari California. Cesar Valdez took extremely good care of me. He was instrumental in getting my issue resolved in an AWESOME way!!!! I will be travelling through more often and will only deal with Cesar Valdez for my Ferrari needs. GRACIAS Cesar and Team!!!! Tom P. More

Hands down the best dealer/service town in town. Very courteous and upfront about the process. Catering to customers and makes them feel wanted which is what we are looking for at Maserati/Ferrari dealer courteous and upfront about the process. Catering to customers and makes them feel wanted which is what we are looking for at Maserati/Ferrari dealers/service centers. More

Shawn is my service rep and not only is he super attentive to detail he’s communicative and a straight shooter who has your back. attentive to detail he’s communicative and a straight shooter who has your back. More

I recently had my car serviced by Ferrari Maserati Fort Lauderdale with Cesar Valdez as my service advisor . Once again Cesar provides the best service, I have been getting my cars serviced at this locati Lauderdale with Cesar Valdez as my service advisor . Once again Cesar provides the best service, I have been getting my cars serviced at this location for several years . Cesar provides the best customer service , some of the words that come to mind when thinking of Cesar and his team are honest, punctual, and always takes the time to explain everything. Cesar makes the process smooth from start to finish. I highly recommend Cesar and the dealership to anyone . Eric R More

I brought my Alpha Romeo in for its first service... I work with Joe in the service department. He was very professional and went above and beyond for me.. My car took a little longer than anticipated so work with Joe in the service department. He was very professional and went above and beyond for me.. My car took a little longer than anticipated so he offer their Valet service and drove me car home to me... what a great experience!! More

Very attentive and helpful, with prompt updates. The appointment was well set up. Organized pick up of my unit an delivered it back. Thanks guys. appointment was well set up. Organized pick up of my unit an delivered it back. Thanks guys. More