Ferrari Maserati Alfa Romeo of Fort Lauderdale - Service Center

Maserati service The WORST car service I ever had. They took total of 5 weeks to figure out an electronic issue with my car, putting the blame on Maserati in Italy. They don’t give you ANY up They took total of 5 weeks to figure out an electronic issue with my car, putting the blame on Maserati in Italy. They don’t give you ANY update unless if you ask, change service associate during the time my car was with them. Service manager becomes rude/unfriendly when costumer gives a survey that might criticize service given. Same service manager seems to lack empathy and he even threatened me if I didn’t replace the Tyre (from the loaner car) that got pinched by a screw, I would be charged no matter what (read the small print), this costume me $450. I’ll NEVER EVER recommend anyone to take his car here. More

Luis Cue was extremely pleasant to talk to. He kept me well informed. Luis Cue was extremely pleasant to talk to. He kept me well informed. Luis Cue is great to work with as always. More

I bought my car there, Chris the salesman was amazing and very helpful now the service I can't say much how disappointed I am, after many problems with my car and have to fight every time to not be charged m very helpful now the service I can't say much how disappointed I am, after many problems with my car and have to fight every time to not be charged my new problem now is the trunk shock broken and to my surprise when I came in my service advisor told me that this is a bodyshop problem related and he pretty much refused to work on the car now after I contact the corporate and escalate so I can get my car fixed they send me 1 hour away' to Miami' to get fixed and after talking to them they told me that this has nothing to do with bodyshop, I'm so disappointed and pissed how they run a business and send a customer 1 hour away just because he feel that he didn't wanted to deal with the problem and by the way I live 10 min. from the dealer and just because of this I already lost 2 days, I just don't think this is how you treat a new customer and neighbor and right now I can't really recommend this place to anybody More

Such a great experience! Jose Gutierez is very knowledgeable, professional and sincere. A pleasure to deal with. Thank you Jose Gutierez is very knowledgeable, professional and sincere. A pleasure to deal with. Thank you More

Cesar Valdez and David Weber went about and beyond the call of duty. They were both very professional and accommodating!.Highly recommended!!! call of duty. They were both very professional and accommodating!.Highly recommended!!! More

Eddie López was my first contact. He worked two days to help me over the phone over needing new tires for my Alfa Guilia 2022. I had leased the car from Rick Case in Weston but your He worked two days to help me over the phone over needing new tires for my Alfa Guilia 2022. I had leased the car from Rick Case in Weston but your dealership was closer. He gave me a fair price and I set up an appointment for the following day. I met Eddie who then introduced me to Luis . He took over. He was professional and gave me a time frame when the car would be ready which ended up to be exact. I will be using your dealership again. Thank you.. More

I would highly recommend Sean. He is extremely professional and efficient. He takes great pride in his work and keeps me informed every step of the process. He is extremely professional and efficient. He takes great pride in his work and keeps me informed every step of the process. More

Had a little issue with my request but Jorge was very helpful. He really cares about his clients. helpful. He really cares about his clients. More

It is always a pleasure to deal the Jorge Gutierrez, he is always kind, polite, humble and professional. I don't have a lot of time to sit around a dealership and he always respects that by expediting my v is always kind, polite, humble and professional. I don't have a lot of time to sit around a dealership and he always respects that by expediting my visits. More

Working with Jorge Gutierrez was a pleasure. He answered all my questions and got me in and out of there in a timely fashion. He answered all my questions and got me in and out of there in a timely fashion. More