Ferrari Silicon Valley - Service Center

Ferrari Silicon Valley responded

We appreciate your acknowledgment of our commitment to delivering on our promises. It's always a pleasure to engage with you during your visits.

Ferrari Silicon Valley responded

Thank you for recognizing the great service provided by everyone at our service desk. We're committed to providing informative and helpful experiences for our clients.

Ferrari Silicon Valley responded

We are honored to have you as our customer for 18 years. Your loyalty and satisfaction drive us to continually strive for excellence.

Ferrari Silicon Valley responded

Excellent service and keeping our clients informed are fundamental to our approach. We're glad you had a positive experience with our knowledgeable staff.

Ferrari Silicon Valley responded

We're thrilled to hear that Jason in sales, Sara, Henry, and Carlos in service provided outstanding customer service and communication. Ensuring the Ferrari experience exceeds expectations is our top priority.

Ferrari Silicon Valley responded

Thank you for being a valued customer of Ferrari Silicon Valley since our inception. We appreciate your trust and loyalty. It's fantastic to hear that you've been consistently satisfied with our service and that we were able to assist you in acquiring your Ferrari 458. We take pride in delivering top-notch service every time. Should you ever need anything or have any questions, please feel free to reach out. We're here to ensure your continued satisfaction. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you for years to come.

Ferrari Silicon Valley responded

Thank you John, for taking the time to share your positive experience with us. We're thrilled to hear that Sarah provided you with exceptional service in setting up and completing your service appointment. Our team at Ferrari Silicon Valley takes great pride in delivering top-notch service, and your feedback is truly appreciated. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Ferrari Silicon Valley, and we look forward to serving you again in the future.

Ferrari Silicon Valley responded

Thank you Tony. We greatly appreciate your kind words and positive review of Ferrari Silicon Valley. Since the transition to new ownership, we have been committed to delivering exceptional service to our valued customers, and we're delighted to hear that your experience reflected just that. At Ferrari Silicon Valley, we understand the importance of providing excellent service, and we continuously strive to improve your experience. Your feedback helps us in this endeavor. If you're looking for more outstanding experiences and exceptional service, we invite you to visit Ferrari Silicon Valley again. We are dedicated to ensuring your satisfaction. Thank you for choosing Ferrari Silicon Valley. We look forward to serving you again soon.

Ferrari Silicon Valley responded

Thank you for sharing your positive experience with us. We're delighted to hear that you received your car on time with meticulous attention to detail, excellent communication, and a friendly and well-prepared staff. Our service department takes pride in ensuring our customers are satisfied, and we're thrilled that you had a positive experience. Your feedback is invaluable to us, and we look forward to continuing to provide exceptional service to meet your automotive needs in the future.

Ferrari Silicon Valley responded

Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and the service satisfactory. We apologize for any inconvenience caused by the temporary disruptions in contact with our service writers due to vacations and illnesses. We understand the importance of timely and well-coordinated service, and we appreciate your patience during this period. Your feedback is essential to us, and we will work towards improving our scheduling and communication processes to ensure a smoother experience for you in the future. We value your business and hope to serve you even better next time.

chris@westcityproperties.com responded

The issue was completely understandable. Illness is unavoidable. The staff treats its customers with great respect. It was just a glitch. I would encourage Ferrari owners to bring their cars here. I will certainly be back for service again.