Ferrari of Palm Beach

Every thing was great. They handled all the issues I Every thing was great. They handled all the issues I would give them a A Plus I would recommend them to any person that had a ferrari Every thing was great. They handled all the issues I would give them a A Plus I would recommend them to any person that had a ferrari More

Outstanding and professional I’ve had 4 cars serviced as Ferrari of PB over the past 4 years. 3 Maserati’s and now a Ferrari California T. I actually look forward to having a car I’ve had 4 cars serviced as Ferrari of PB over the past 4 years. 3 Maserati’s and now a Ferrari California T. I actually look forward to having a car serviced. The staff is very professional and always responsive. In addition, waiting form me is like a kid in a candy store. Just browsing around is a thrill. That’s how I moved up to a Ferrari California T. It was a bucket list car . While I didn’t purchase the California T from them, only due to the fact that the car I wanted wasn’t available, they make me feel like a Ferrari family member. More

on time oick up and drop off,great service professional, friendly and courteous . picked up the car on time on a flat bedded, did the service and brought the car back. and called and e professional, friendly and courteous . picked up the car on time on a flat bedded, did the service and brought the car back. and called and emailed back to make sure if everything was up to our expectation thanks More

“Outstanding “ I’ve never got this kind of service or support for that matter ever. Even before Francis had any idea i was going to buy the car... he didn’t hesitate to spend as much time needed to expla support for that matter ever. Even before Francis had any idea i was going to buy the car... he didn’t hesitate to spend as much time needed to explain everything about the car including the history..Excellent salesmanship More

Not the greatest experience today dealing with Eric the Manager at Ferrari Palm Beach. After chatting on the phone with the salesman I took an hour ride to the dealership to find the car we had been talkin Manager at Ferrari Palm Beach. After chatting on the phone with the salesman I took an hour ride to the dealership to find the car we had been talking about was not what I was told. I was told the front bumper was repainted from previous rock chips. I brought my paint thickness meter with me and after putting on the vehicle I found the entire front clip had been repainted. I negotiated a new price with Eric the manager and we SHOOK HANDS on the agreed price. After test driving the vehicle I returned back to the dealership to find out he wouldn’t honor the price we agreed on. Out of principle I walked. Very shady business practice. Would not recommend doing business with Eric. Francis the salesman was a gentleman and very professional. But this was out of his hands More

Dealer scratched vehicle in for tire. I brought my 2016 Ferrari Cali T to Ferrari Palm Beach for a tire replacement due to a nail. This was a super low miles car that we purchased from Fer I brought my 2016 Ferrari Cali T to Ferrari Palm Beach for a tire replacement due to a nail. This was a super low miles car that we purchased from Ferrari Palm Beach just months before. We purchased with 1600 miles in new condition. It had 3300 miles at the time of the repair. Approximately 4 days after dropping the car off, we received a call from Ferrari Palm Beach service that our car was damaged while their employee was cleaning it. I arrived at the dealership to see a paint gouge in the middle of the passenger door. I was told by the dealer that they could and would repaint the door to take care of this and it would look as good as new. A few days later, I received a call that the car door was painted and fixed. When I arrived at the dealership, the car still had a very detectable gauge in the door. It was also dirty and had wax or rubbing compound still on the car. It actually looked worse than the original damage. The general manager, Jack Clark, conceded that the “fixed” door looked terrible, and that the paint “must have settled”🤔 which is why the paint job was defective. It was so obvious, I was shocked that they tried to pass it off on us. At that point the dealer said they would paint the door AGAIN to make it right. NOW this is the 3rd paint job on the door of a Ferrari that came into Ferrari Palm Beach’s care for a nail in the tire. It’s very common knowledge that when selling Ferraris and other pre-owned supercars, they get paint tested to assure that it’s all original paint. This car won’t pass and takes a huge hit to its value. As for a resolution, the dealer was willing to give zero compensation other than apologizing and giving us a terrible offer to buy back the car. Jack, the GM, said “well we paid for everything.” Well isn’t that nice, they damaged the car and paid to try to fix it. We finally took $140,000 for the car just to avoid a bigger disaster at resale. We lost thousands of dollars. This shouldn’t happen at any dealer. But complete lack of care from Ferrari Palm Beach was offensive. People that hear this story are mortified that this could possibly happen. Making it worse is the fact that we also purchased a 2017 488 Spyder less than a year from the time we purchased the California T. Ferrari Palm Beach sells you the dream and then gives you a nightmare. There are plenty of other places to buy or service your Ferrari, I suggest you do just that. More

Excellent Purchase Experience Excellent service. Very friendly staff. Very happy with my purchase and experience. I spent more time walking around checking out the rides I can't af Excellent service. Very friendly staff. Very happy with my purchase and experience. I spent more time walking around checking out the rides I can't afford as compared to the time it took to make the deal for the Type R. Highly recommend these guys. More

not Responding to customers is just wrong!!! Inquired on a Speciale that was on consignment sales and received a call from Anthony Verrico. After our conversation I forwarded to him trade_in inf Inquired on a Speciale that was on consignment sales and received a call from Anthony Verrico. After our conversation I forwarded to him trade_in information. At this point I never heard back from him. After 1 week I emailed the dealer and the GM Jack Clarke to express our experience. You guessed it, nobody responded. After 2 weeks since the initial correspondence, no return conversations and the car is still listed. Hope this review demonstrates this dealers attitude and that others considering consignment sales here think twice. More

My Experience Great Dealership—Bud Root is very professional and kept me informed while my Ferrari worked it’s way through design/production. Great salesman and gre Great Dealership—Bud Root is very professional and kept me informed while my Ferrari worked it’s way through design/production. Great salesman and great finance department(Corrina Hood). Highly recommend! More

Vehicle Purchase Was a pleasure dealing with the Fred Roe, Jay Youmans and Carina Hood, they are all very professional and went above and beyond to accommodate me with Was a pleasure dealing with the Fred Roe, Jay Youmans and Carina Hood, they are all very professional and went above and beyond to accommodate me with the purchase of my vehicle. I would highly recommend and buy from them in the future. More