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Fertitta Chevrolet

Houston, TX

4.9
1,009 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,009 Reviews of Fertitta Chevrolet

November 24, 2023

The sales person was awesome professional and very knowledgeable. She answered every question I had and worked with me very well. More

by josh.hopkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Retana
Report | Print
Nov 27, 2023 -

Fertitta Chevrolet responded

Thank you for your business and this review, Josh. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

People were very pleasant to deal with. Addressed all of my concerns. I was very happy with the way I was treated by all personnel. More

by hbmustang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Nov 22, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

Sales, financial, everyone was just top notch. Thank you and 5/5 stars to Kevin, Steve, and Amy! More

by Fraudaley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Gomez, Amy Bowlin, Lenny Gordon, Kevin Martinez
Report | Print
Nov 24, 2023 -

Fertitta Chevrolet responded

Hello, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

November 22, 2023

Great customer service experience. I will buy my next Chevrolet from Norman Frede dealership. +ADB More

by bishopadb11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Rada
Report | Print
Nov 24, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

November 20, 2023

Jared did a good job with sales. I was happy it didn't take all day like some places I've been. Everyone I dealt with was courteous and expedited the process and I got a deal I was More

by Motorcyclekelly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla, Amy Bowlin, Jared Gaspard, Chance Merritt
Report | Print
Nov 22, 2023 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! At Norman Frede Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

November 20, 2023

The service department at this dealership provides great maintenance work on your vehicle when there are problems that needs to be fixed. More

by froggyd1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 22, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that our team was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

Nov 23, 2023 -

froggyd1 responded

You’re welcome!

November 19, 2023

Friendly, Considerate,Pleasant Staff! Clean well stocked waiting area and restroom. Timely and efficient service. More

by Kahrn48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 21, 2023 -

Fertitta Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Kahrn. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Norman Frede Chevrolet Team

November 18, 2023

Working with the folks at Norman Frede is really easy and they can be trusted to treat you right. I’m very happy with Kevin and Lenny for expediting every step of the process during my purchase. More

by Kevin Engelbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon, Kevin Martinez
Report | Print
Nov 21, 2023 -

Fertitta Chevrolet responded

First and foremost, thank you for stopping by to leave this incredible review, Kevin. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that Kevin and Lenny assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Norman Frede Chevrolet Team

November 16, 2023

Great staff, great service. No high pressure sales pitch. Very professional! My #1 service center More

by cmich21958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
Report | Print
Nov 17, 2023 -

Fertitta Chevrolet responded

Thank you for putting your trust in Norman Frede Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Norman Frede Chevrolet Team

November 14, 2023

Same day appointment. Easy in and out. Quickly completed the work with no problems. Highly recommended. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Ayala
Report | Print
Nov 15, 2023 -

Fertitta Chevrolet responded

John , thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Norman Frede Chevrolet Team

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