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Fertitta Chevrolet

Houston, TX

4.9
995 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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995 Reviews of Fertitta Chevrolet

October 04, 2023

Great service! Kathryn was my service rep. She was on top of it from beginning until I picked up my truck. I am grateful for my repair More

by jroher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 06, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Kathryn does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

October 04, 2023

I've used this shop a couple times after vehicle accidents. Both times they have surpassed my expectations and gone above and beyond. I loved getting the updates a few times a week and the job they More

by Chrisybarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Johnson
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 03, 2023

Great experience buying my new truck. And have a Great service department and experience staff. More

by RGreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

October 02, 2023

My salesman, Kyle lead me through the buying process and it went great NO surprises. I was treaded like I was Family. Telling all my friends about Norman Frede and referring them to Kyle More

by Hunter_77015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Tonia Allen
Report | Print
Oct 04, 2023 -

Fertitta Chevrolet responded

Hunter, thank you for recognizing your experience at Norman Frede Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Norman Frede Chevrolet Team

October 02, 2023

Very quick, friendly staff. Always take good care of me and my vehicles. Highly recommended More

by Bb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia, Vu Lam
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

September 30, 2023

I recieved outstanding diagnosis and service. The service department provided high quality work in a timely manner and reasonable pricing. More

by Raylachney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Oct 02, 2023 -

Fertitta Chevrolet responded

Thank you for your outstanding rating about our service department, Ray. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Norman Frede Chevrolet Team

September 29, 2023

The service department at Norman Frede has always been quick and prompt in taking care of our cars service. More

by Pappyfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 02, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you have always had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

September 28, 2023

Great service kept me informed, Trevor was very polite and went out of his way to make sure my problem was taken care of in a timely manner More

by Rogcin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Sep 29, 2023 -

Fertitta Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that Trevor was so attentive during your visit to our dealership! Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

September 27, 2023

Excellence service. They took the time to explain the entire repair to me. Provided transportation to and from the dealership which I highly valued. Will use them in More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Sep 28, 2023 -

Fertitta Chevrolet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Jim. Please don't hesitate to call if we can help with anything at all. Sincerely, The Norman Frede Chevrolet Team

September 27, 2023

I'm very thankful for you guys this my second car I got from this dealership.I went to another Chevy dealership no one would work with me.Yall always go over and beyond for me❤️ More

by phoebesutton7@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Ana Villa, Chance Merritt, Tonia Allen
Report | Print
Sep 28, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Norman Frede Chevrolet Team

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