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Fertitta Chevrolet

Houston, TX

4.9
1,009 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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1,009 Reviews of Fertitta Chevrolet

October 15, 2023

Had a great experience. ..Ana Villa was very informative and showed awesome customer care..I would highly recommend her.. More

by t.soza23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Oct 18, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Norman Frede Chevrolet Team

October 11, 2023

My car buying experience was very easy and quick. No pressure or waiting around all day. Very happy with Norman Frede Chevrolet. More

by Kevin Yates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Gaspard
Report | Print
Oct 12, 2023 -

Fertitta Chevrolet responded

Kevin, it is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Norman Frede Chevrolet. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 09, 2023

On time, quickly served, and excellent work. I would go to the dealer again. This is the 4th car I've bought from this dealer. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lopez
Report | Print
Oct 11, 2023 -

Fertitta Chevrolet responded

Wayne, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

October 06, 2023

I always buy my Chevrolet's from Norman Frede. Always fair with my trades and Brett Barr is a superior salesman. More

by Michael Graham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Report | Print
Oct 09, 2023 -

Fertitta Chevrolet responded

Michael, thank you for your loyalty to our dealership and for taking the time to write this review. Brett’s sales excellence is always consistent, and we're glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, The Norman Frede Chevrolet Team

October 05, 2023

I have purchased several vehicles from Norman Frede and continue to support the dealership. The professional staff and service are superior to other dealerships in our area. Mr Frede has always supported t More

by rschnuriger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Brett Barr, Smiley Quintanilla, Joan McKinney, Eddie Cox, Trever Craigie, Wade Wertz, Katherine Garcia
Report | Print
Oct 06, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

October 04, 2023

I've used this shop a couple times after vehicle accidents. Both times they have surpassed my expectations and gone above and beyond. I loved getting the updates a few times a week and the job they More

by Chrisybarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mia Johnson
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

October 04, 2023

Great service! Kathryn was my service rep. She was on top of it from beginning until I picked up my truck. I am grateful for my repair More

by jroher
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia
Report | Print
Oct 06, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Kathryn does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

October 03, 2023

Great experience buying my new truck. And have a Great service department and experience staff. More

by RGreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jacob Hudson
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

October 02, 2023

My salesman, Kyle lead me through the buying process and it went great NO surprises. I was treaded like I was Family. Telling all my friends about Norman Frede and referring them to Kyle More

by Hunter_77015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Scheck, Tonia Allen
Report | Print
Oct 04, 2023 -

Fertitta Chevrolet responded

Hunter, thank you for recognizing your experience at Norman Frede Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Norman Frede Chevrolet Team

October 02, 2023

Very quick, friendly staff. Always take good care of me and my vehicles. Highly recommended More

by Bb23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Garcia, Vu Lam
Report | Print
Oct 05, 2023 -

Fertitta Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

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