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Fertitta Chevrolet

Houston, TX

4.9
996 Reviews
Call Dealership (281) 306-0161
View Awards

16801 Feather Craft Ln

Houston, TX

77058

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996 Reviews of Fertitta Chevrolet

April 12, 2022

Other than the wrong sticker price tag, Service was excellent. Follow up service on a few items were quickly taken care of. More

by TheDogg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine
Report | Print
Apr 14, 2022 -

Fertitta Chevrolet responded

Thank you for this review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

February 28, 2022

Snakes in the grass. .. Pastor is not a great guy. Johnathan says one thing on the phone and than back tracks when face to face. More

by Casey
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pastor Osorio
Report | Print
Mar 03, 2022 -

Fertitta Chevrolet responded

Hi, Thank you for taking the time to leave us feedback about your experience with us. Your comments are concerning and definitely unusual. In order for us to better understand what you have described, please reach out to us at (281) 486-2200 so we may assist you in moving forward towards a resolution. We cannot find you in our system under the name you have provided. Sincerely, Norman Frede Chevrolet Customer Care

February 08, 2022

I could not have asked for awesome service! ana is the best sales woman ive ever had! More

by neessie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Feb 10, 2022 -

Fertitta Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Norman Frede Chevrolet Team

February 08, 2022

My whole experience from beginning to end was exceptional easy. The stress of buying a new truck was totally removed because of the seamless efficient process implemented by my salesman and his team. Profe More

by angel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Barr, Tracy Hill
Report | Print
Feb 10, 2022 -

Fertitta Chevrolet responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Norman Frede Chevrolet Team

February 04, 2022

Great service helpful staff members always good service would continue to use their service thank you More

by Tasdman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Donna Hatcher, Daphne Carranza, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara
Report | Print
Feb 04, 2022 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 20, 2022

The service technician that worked on my vehicle did an excellent job. Not only did he fix it the 1st time but delivered it back clean. Totally happy More

by Lawrenceskl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence Sklenarik
Report | Print
Jan 20, 2022 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

January 14, 2022

Couldn’t ask for better customer service! Norman Frede goes above and beyond to make sure your experience is top notch, from the purchase of your vehicle and beyond. They even remind you when it’s time f More

by Mflenniken13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Dan Kennedy, Trever Craigie, Jose Guevara
Report | Print
Jan 14, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 03, 2022

Continues to provide excellent andProfessional service. Continues to provide excellent and Professional service. I would not take my vehicle to any other place for service. More

by John041857
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Lawrence Sklenarik, Trever Craigie, Alex Bolanos, Chris Roe
Report | Print
Jan 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

January 03, 2022

They are always nice and informative. Norman Frede always give me professional and quick service. More

by joshuaarenivas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guevara
Report | Print
Jan 05, 2022 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

December 27, 2021

Little wait time for services. Professional staff with a very comfortable waiting room. Good over all experience. More

by giacomo_ricciardelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Dec 29, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

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