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Fertitta Chevrolet

Houston, TX

4.9
996 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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996 Reviews of Fertitta Chevrolet

December 25, 2021

Was a rough start but they fixed the mistake and cleaned the inside of my car. I was eventually satisfied with the service. More

by Ash2120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breanna, Trevor
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Dec 27, 2021 -

Fertitta Chevrolet responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, The Norman Frede Chevrolet Team

December 13, 2021

This is the best crew in the business. I cannot stress enough how great this dealership performs More

by graymatter101
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
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Dec 15, 2021 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

December 05, 2021

The service staff are very professional, knowledgeable and friendly. The service was completed in a timely manner. More

by thomascall
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jose Guevara
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Dec 15, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

November 29, 2021

Super fast and friendly. Not the closet dealership but the premium treatment is why I keep coming back. More

by Rodriguezemmanuel95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Jesse Martinez, Jose Guevara
Report | Print
Dec 15, 2021 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

November 15, 2021

My experience was great. The service was excellent and was done in a timely manner. I will definitely be using them again. More

by Daddydee3173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Denny
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November 15, 2021

I always get outstanding service from Trever Craigie. He is the best I have had. More

by jgreenwood40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Trever Craigie
Report | Print
Dec 15, 2021 -

Fertitta Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

November 11, 2021

Excellent service! Would highly recommend to anyone looking to buy a new Chevrolet. From sales to finance, the staff was friendly, knowledgeable, and accommodating. More

by nkoumbis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, John Bowlin, Ana Villa
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November 09, 2021

Always an awesome experience every time I go since day one. The staff is incredible nice and knowledgeable. Service team rocks very sweet and professional. More

by Alisia_jimenez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Ana Villa
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November 01, 2021

Frede is always professional and friendly. They are also very accommodating even on short notice. More

by Brucekrol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Degeer, Brent Biarnesen
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October 27, 2021

Went in for oil change discovered lose back camera service man ordered parts and rescheduled on that day I was expecting big fee but was surprised that they were able to salvage parts wasn't overcharg More

by Maria t Gallegos
Recommend Dealer
Yes
Employees Worked With
Isaac Garza
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