Fertitta Chevrolet

Awesome sames personnel. Quick friendly transaction. First time buyer Precious experience with the dealership. Two previous vehicles purchased by exhus sames personnel. Quick friendly transaction. First time buyer Precious experience with the dealership. Two previous vehicles purchased by exhusband were from this location... Will be back More

Jimmy is a Life Saver!!! I had a great experience with Jimmy Williams! He was very informative while purchasing a car and helped me every step of the way! He let me test out e I had a great experience with Jimmy Williams! He was very informative while purchasing a car and helped me every step of the way! He let me test out every car I wanted to drive and I felt like he was on my side in the deal making process. He stayed with me and talked while I was waiting for all the paperwork stuff to go through when I purchased the car. I had been to multiple dealerships before Jimmy and I felt the most comfortable there. Also, I lost my wallet 3 days ago, and when I came back up to the dealership to get my plates put on... JIMMY FOUND MY WALLET!!! Life saver. Thanks again for everything! More

Marcus was a PLEASURE! 1st he had the car I had requested ready and waiting for me to take it for a test drive on my way home one evening. He was pleasant and didn't pressur 1st he had the car I had requested ready and waiting for me to take it for a test drive on my way home one evening. He was pleasant and didn't pressure me to make a purchase after the test drive I was in and out quickly. I faxed him the paperwork when I had made my decision, and he made the pick up quick and painless. The paperwork was ready and I was in my new Equinox within the hour! Marcus has sold to my granddaughter, daughter and many friends. I would recommend him over and over. Not to mention that the Norman Frede Dealership has a pleasant comforting feeling over the whole car buying process, just knowing that they are gonna be there for all my service needs puts my mind at ease. More

Great job chris We were not sure then whether we will buy an american made vehicle such as 2016 chevy colorado but chris gave us the confidence and assurance that the We were not sure then whether we will buy an american made vehicle such as 2016 chevy colorado but chris gave us the confidence and assurance that their brand is one of the most if not the most technologically advanced vehicle out there. Chris informed us all about what we need to know and the options they can offer us based on our needs. I finally bought the vehicle that i like and chris helped me through the process. More

Salesman for life Jose Gonzalez is a amazing salesman and would highly recommend him to my friends. The dealership is very professional and family owned makes a huge di Jose Gonzalez is a amazing salesman and would highly recommend him to my friends. The dealership is very professional and family owned makes a huge difference. More

Bought a new car I was so greatful with the out come of my new car. Everyone was so nice & greeting to all of us. They even took out toys for our kids to play. They we I was so greatful with the out come of my new car. Everyone was so nice & greeting to all of us. They even took out toys for our kids to play. They were so loving & careing to all of us. More

Service after purchase While this may be controversial, my truck voltage gauge for first 500 miles was consistant. Then after changing wheels, I lost my TPSM reading. After While this may be controversial, my truck voltage gauge for first 500 miles was consistant. Then after changing wheels, I lost my TPSM reading. After a couple of attempts by the dealership the problem returned. Then I notice my voltage was dropping to low out puts for long periods with or without everything running. I called the dealership that evening (Saturday). Was told that the service department was closed. I would have to get a wrecker to bring my truck in on Monday. Wasn`t offered a rental or even asked if I had transportation. Which I didn`t. I didn`t trust my truck to get me to and from work and had to hitch a ride. Next morning at start up. Engine ran horrible. But voltage was good. motor started to run better after about 15 minutes of idling. Later that morning engine temp spiked up. I took it in to service department. The service rep ,without getting out of his chair said that is normal and I should just drive my truck. After a long argument with him and the salesman. The service manager finally showed up. Very nice man. Hooked up his computer to the truck. And said that things seem to be normal. Then later he said the BCM was bad. The service rep said no loaners available. And tried to deter me from getting a rental through them. I googled the BCM. This problem could leave you stranded. Bad service doesn`t justify a good sale price. Other people waiting on vehicles were upset. One lady had been waiting for over 2 hours to get her oil changed. Finally she went looking for her car. A man was yelling at another service rep about his transmission. This seems to be business as usual there. The service manager told the service rep it would take him 3 days to repair it. And the part had to be ordered. I was transported over to enterprise. They said that the car was payed for by Norman Frede for 3 days. Another problem for me. They don`t even have the part yet! I was teated like gold before purchase. Afterwards. I was told to drive the truck until it quits. Never had these problems with GMC/Buick dealership. More

Very smooth experience!! First time to buy a "used" truck in a long time. My Man Eddie Wright always stayed in contact with me. Before, during AND after the deal. I have boug First time to buy a "used" truck in a long time. My Man Eddie Wright always stayed in contact with me. Before, during AND after the deal. I have bought a lot of cars in my life but, his deal I could not pass up!! Next time you guys are in the market for a vehicle, please give them a chance. More

Awesome exerience My husband and I were just visiting to look around and compare prices. Mr. Urias met us at the door and was so friendly and professional. He worked My husband and I were just visiting to look around and compare prices. Mr. Urias met us at the door and was so friendly and professional. He worked with our budget and before we new it we had a new vehicle. Mr. Cotton was also very helpful with the financial part. Would definitely recommend this dealership. More

Amazing deal Came in to look at newer models on pick ups to up grade from my old pick , the service that Edgar Urias provide it to me and my family it was exell Came in to look at newer models on pick ups to up grade from my old pick , the service that Edgar Urias provide it to me and my family it was exellent my son was very happy with the new pick i purchase from Edgar and the rest of the team at Norman frede chevrolet .. amazing deal on my new pick truck thanks for great customer service to Everybody we really like our new truck More