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Fertitta Chevrolet

Houston, TX

4.9
995 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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995 Reviews of Fertitta Chevrolet

September 30, 2016

Awesome Experience! Been to Norman Frede several times over the years and they were always the best. Stopped by today to look at a Corvette Stingray and Jonathan assiste More

by relewis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Oct 01, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jonathan was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Norman Frede Chevrolet Team

September 30, 2016

Jose G is "Mr used cars" Everytime I need a good dependable used cars, I know to go see Jose G. I have bought from Jose for over 20 years. A couple of new Chevy Trucks and a c More

by Rkelley2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Oct 03, 2016 -

Fertitta Chevrolet responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Jose’s sales excellence is always consistent, and we’re glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Norman Frede Chevrolet Team

September 29, 2016

Purchase of my Chev Equinox What a pleasant and exciting experience. This is not my first but my second purchase from Jose and Pastor. Both times no wait... We were in and out wi More

by Maty1225
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Jose Gonzalez, Joel Russell
Oct 01, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Norman Frede Chevrolet. We can’t wait to see you for your next servicing appointment! Regards, Norman Frede Chevrolet Team

September 28, 2016

Nathan Cook is the man! For the past 6 months Nathan has continued to help me as I shopped for a truck. I told him what I wanted and how much I could afford, and he came thro More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Sep 29, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to write this 5-star review, Andrew. We strive to provide courteous service to all our guests and are glad to hear that Nathan helped you find the truck you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Norman Frede Chevrolet Team

September 28, 2016

Car Buying that was painless. We told Nathan a price range we were looking for and types of cars we were looking at.He had them pulled up and ready to test drive. He answered all More

by jayandvalerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Sep 29, 2016 -

Fertitta Chevrolet responded

Thank you for taking the time to share with us! The goal of the Norman Frede Chevrolet team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Regards, Norman Frede Chevrolet Team

September 27, 2016

Phenomenal Service I knew what car I wanted and the experience of buying that car was awesome!!! I will refer others to Norman Frede Chevrolet. Thanks to Marcus and Joe More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin, Joel Russell
Sep 28, 2016 -

Fertitta Chevrolet responded

Melissa, we love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Norman Frede Chevrolet was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Norman Frede Chevrolet Team

September 27, 2016

Best Customer Service I am truly happy with my purchase, Jonathan did an amazing job and went above and beyond to get me approved and getting me into a great deal. And also More

by dalila1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Martinez
Sep 28, 2016 -

Fertitta Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jonathan were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Norman Frede Chevrolet Team

September 27, 2016

Great Experience We had the pleasure of working with Edgar and the staff here and could not have been happier. We knew what we wanted and they got us in that car with More

by Noles86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Tracy Hill, Edgar Urias
Sep 29, 2016 -

Fertitta Chevrolet responded

Thanks so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments to Edgar and to the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Regards, Norman Frede Chevrolet Team

September 27, 2016

Fast and easy This is the fourth car I have bought from Norman Frede and every experience has been awesome. Thank you Brian for getting me on the road in my new ca More

by JOster820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Sep 28, 2016 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Brian and we look forward to working with you again down the road. Regards, Norman Frede Chevrolet Team

September 27, 2016

New Cruz This was our 3rd purchase from Norman Frede Chevrolet. We love the staff and location and the fact that they are family owned. They always have the lo More

by Becky Norton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Sills
Sep 28, 2016 -

Fertitta Chevrolet responded

Becky, it was a pleasure to read about your third car-buying experience at Norman Frede Chevrolet. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Brian provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Regards, Norman Frede Chevrolet Team

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