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Fertitta Chevrolet

Houston, TX

4.9
994 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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994 Reviews of Fertitta Chevrolet

February 05, 2024

Great service, very efficient. Service writer and were very professional and friendly. Would give repeat business More

by ronbavt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson, Paula Godail
Report | Print
Feb 07, 2024 -

Fertitta Chevrolet responded

Ron, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

February 03, 2024

The service was fast and Trevor was great! I was worried about dropping my truck off and it taking forever to get back, but both days, I dropped it off at my scheduled appointment in the morni More

by georgialcook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 06, 2024 -

Fertitta Chevrolet responded

It’s great to know that Trevor provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Norman Frede Chevrolet Team

February 02, 2024

It was the best car buying experience we've had! !! From our sales person, Ana, to the financial manager (I forget his name) to our loan manager, Tonya, everyone was fantastic. Each member checked in More

by Amanda.wagner2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa, Tonia Allen
Report | Print
Feb 02, 2024 -

Fertitta Chevrolet responded

Congratulations on your new vehicle, Amanda. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with our team was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Norman Frede Chevrolet Team

February 02, 2024

Melissa was very unprofessional. She doesn’t treat her male customers with respect. I understand that making a sale is crucial in the industry but being flirtatious and sending photo More

by pileup_bronzed0j
Recommend Dealer
No
Employees Worked With
Melissa Retana
Report | Print
February 01, 2024

The service was great the work was done in a timely manner very professional the service writer was great to work with More

by Candanzom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan the service writer
Report | Print
Feb 02, 2024 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

The service writer kept me informed throughout the repairs that were needed. Very professional and friendly. More

by galvan815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 01, 2024 -

Fertitta Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

Kevin was awesome to work with. Closed the deal to our satisfaction. Great guy and dealership More

by Srechk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Feb 01, 2024 -

Fertitta Chevrolet responded

Thanks for your outstanding review! I'm very happy to hear that Kevin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

First time here, awesome service. Jose was an excellent driver! Thank you Norman Frede Chevy! More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Feb 02, 2024 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

January 31, 2024

They have been quick to get my truck in and out each time I have came to them for an oil change, routine maintenance or service when a check engine light came on. More

by g_watts2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Hudson
Report | Print
Feb 02, 2024 -

Fertitta Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Norman Frede Chevrolet Team

January 30, 2024

Trever and Eddie did a great job as usual. The service was excellent and fast turnaround. More

by gblackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Trever Craigie
Report | Print
Feb 01, 2024 -

Fertitta Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Trever and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

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